Dunkin'

3.5
247 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pleasantville, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
915 N New Rd, Pleasantville, NJ
08232, United States

Hours

Reviews

3.5
247 reviews
5 stars
110
4 stars
42
3 stars
23
2 stars
14
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Staff Attitude

Many reviews highlighted unprofessional and unfriendly behavior from employees, with some customers feeling disrespected.

Order Accuracy

Customers frequently experienced issues with order accuracy, often receiving incorrect items or missing items altogether.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and sticky surfaces.

Product Quality

While some customers praised the coffee and certain food items, others reported inconsistent quality and stale products.
  • MK
    Mandi Koppel
    Nov 14, 2025
    1.0
    Their iced tea is always stale and it makes me so sad
  • CG
    carmela gathers
    Nov 8, 2025
    1.0
    The worst experience. I’m traveling passing through and come in for a coffee. Well to my surprised everyone was forced to have to ring up their own orders. On the touch screen they didn’t even offer caramel as my sweetened flavor so I then asked if he could just ring me up to which I was told no I don’t have my drawer. As I’m writing this another lady was trying to ask for help and not even getting helped until I voiced that I was writing this bad review. This location needs some serious help with their service. Oh and I had to use the men’s bathroom bc the women’s is out.
  • DC
    Dominic Caggese
    Sep 26, 2025
    1.0
    Horrible service, they take 1 order at a time. Today, I placed a mobile order and was told when I got there that the frozen machine was broken (i guess ice grinder since it is coffee mixed with chopped ice). Upon asking for a refund, I was told Id have to come back 2 days later to speak to a manager. Incompetence at its worst, I wont be using this location again.
  • JF
    Jennifer Fox
    Sep 14, 2025
    1.0
    We were there for over 25 mins for four people to get a coffee and a breakfast sandwich.
  • DB
    Dustyne Brown
    Aug 19, 2025
    1.0
    Terrible drive through staff. Have gone through there 3 times in the last 6 months, haven't gotten my order right once. This morning (8/19), ~8:05 went through the drive through. Ordered a large iced mocha, normal cream and sugar, hash browns and a Boston cream. Got an iced coffee only marked for 4 cream and 4 sugar, so I guess we didn't feel like doing the mocha today, plus didn't get any hash browns despite being charged. In addition drive through staff was rude, told me to pull forward without confirming anything on the order, then when I was checking the bag was commenting "that's all of it ain't it" then motioning for me to move before I realized the hash browns weren't there. Only thing they got right was the boston cream. Going to just get my coffee at wawa across the street or hit the dunkin closer to my house. Staff at this store are terrible.

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location in Pleasantville, NJ?

The Dunkin' at 915 N New Rd, Pleasantville, NJ is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' in Pleasantville offer delivery and curbside pickup services?

Yes, this Dunkin' location provides delivery service and curbside pickup options.