Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported slow service, incorrect orders, and rude staff, leading to a negative perception of customer service.
Food Quality
While some customers enjoyed fresh and hot food, others complained about stale items, incorrect orders, and overall declining food quality.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but there were also significant complaints about dirty bathrooms and unsanitary conditions.
Positive Staff Interactions
Despite the service issues, several reviews highlighted friendly and helpful staff members, indicating some positive experiences.
LQ
Lovely Queen
Dec 5, 2025
5.0
I just got breakfast and the food is very fresh one thing I love about this McDonald's is that if you want your burger breakfast a certain way they will definitely fix it so that's what keeps me coming good teamwork!
MW
Matthew Wood
Nov 8, 2025
5.0
It has improved over the past few years. The interior was remodeled or something, it all looks really nice. And you can order on the app and have them bring your food to the table! I'm not opposed to talking to a cashier, but if you are, this is the place for you! Had to ask for ketchup, though; They don't have any sitting out.
BD
Big Dog
Sep 30, 2025
1.0
Every time i go here i have to pull up and wait no matter what i order the frys are always cold and oily im done going here bad management didnt use to be like this
CV
Connor Venuto
Jul 25, 2025
1.0
Service was terrible and I had to pull up and wait for my two Mac chickens. After waiting about 30 minutes I walked in and asked about the order and the lady said here u go. My order just sat there for like 15 minutes I was just very surprised with the service beings there right near the de bridge and a main highway so I thought they would be quick and easy but not so much.
AA
Adam D Brown (aduanebrown)
Jul 17, 2025
1.0
Horrible. Nothing is ever correct, perhaps the worst McDonald’s I’ve ever seen.