Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, incorrect orders, and rude staff, leading to a negative perception of customer service.
Food Quality
There were numerous complaints about food quality, including cold fries, stale items, and incorrect orders, although some customers noted hot and fresh food.
Cleanliness
While some reviews praised the cleanliness of the restaurant, others highlighted issues with dirty bathrooms and unsanitary conditions.
Customer Experience
Many customers expressed frustration with their overall experience, citing long wait times and poor management, while a few noted positive interactions with staff.
Value for Money
Several reviews mentioned that prices were too high for the quality of food and service received, leading to dissatisfaction among customers.
MW
Matthew Wood
Nov 8, 2025
5.0
It has improved over the past few years. The interior was remodeled or something, it all looks really nice. And you can order on the app and have them bring your food to the table! I'm not opposed to talking to a cashier, but if you are, this is the place for you! Had to ask for ketchup, though; They don't have any sitting out.
BD
Big Dog
Sep 30, 2025
1.0
Every time i go here i have to pull up and wait no matter what i order the frys are always cold and oily im done going here bad management didnt use to be like this
CV
Connor Venuto
Jul 25, 2025
1.0
Service was terrible and I had to pull up and wait for my two Mac chickens. After waiting about 30 minutes I walked in and asked about the order and the lady said here u go. My order just sat there for like 15 minutes I was just very surprised with the service beings there right near the de bridge and a main highway so I thought they would be quick and easy but not so much.
AA
Adam D Brown (aduanebrown)
Jul 17, 2025
1.0
Horrible. Nothing is ever correct, perhaps the worst McDonald’s I’ve ever seen.
OO
ohnouagain
Jul 11, 2025
3.0
It's a typical McDonald's. I ordered on the app and of course like always they wait until you're at the location before they start making your food even though they already have your money. My guess is they say it's because they want our food fresh and we all know that's NEVER GOING TO HAPPEN because it's a McDonald's. The prices are out of control everywhere but now a double cheeseburger is $4.19 yes I said $4.19 at McDonald's no longer a place where you can either get a good deal on your food or fresh food at a good value. Service is slow as usual at this location which is a shame because it's a Great location right off the exit of 295 and just as you enter NJ from Delaware. Food was hot and it was right I made a custom order. The atmosphere was nothing special. The parking lot was clean.