Dunkin'

3.4
130 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Paterson, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7 Smith St, Paterson, NJ
07505, United States

Hours

Reviews

3.4
130 reviews
5 stars
52
4 stars
21
3 stars
16
2 stars
9
1 star
32
  • DD
    Diana
    Sep 21, 2025
    1.0
    Manger is terrible , refuses to provide services .
  • RM
    Rahin Mukith
    Sep 21, 2025
    1.0
    This Dunkin’ is a complete disgrace — and it all comes down to the manager. Rude, dismissive, and clearly uninterested in running the store properly. Multiple times I’ve come in and tried to order hot food, only to be met with the same tired lie: “the oven’s not working.” It’s obvious this manager just doesn’t feel like doing their job and makes up excuses to avoid it. Worse than the laziness is the attitude. The manager talks down to customers, acts irritated the moment you ask for anything, and makes the entire experience unpleasant. If this is how they treat paying customers, I can’t imagine how badly they treat the staff behind the scenes and that’s the real problem — the manager sets the tone, and the rest of the employees follow. The whole place runs on negativity, with unmotivated, cold staff who clearly don’t want to be there. It’s like customer service is optional here, What’s even more frustrating? This location is flooded with bad reviews saying the exact same thing rude, unprofessional staff, horrible service and nothing ever changes. Whoever is in charge of this location is either blind to the problem or just doesn’t care. This store is an embarrassment to the Dunkin’ brand. Avoid it at all costs.
  • CM
    Christina McClain
    Sep 3, 2025
    2.0
    The staff is extremely rude mainly the Manager. He embarrassed me in front of everyone because I mistakenly must of clogged the toilet and then he said “ This is why I don’t let YOU use the bathroom!!!” Which is public by the way! I am a paying customer and this is a public store! How Dare he yell at me the way he did! I am a female and was extremely hurt and embarrassed. It was so inappropriate And then he told me to leave!!!!!!!! Who hires these people especially a General Manager!
  • WW
    Were Wolves
    Nov 21, 2017
    5.0
    Best donuts ever

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 7 Smith St, Paterson, NJ?

Dunkin' at 7 Smith St, Paterson, NJ is open from 6:00 AM to 5:00 PM Monday through Thursday, 6:00 AM to 7:00 PM on Friday, 7:00 AM to 7:00 PM on Saturday, and 8:00 AM to 7:00 PM on Sunday.

Can I get delivery or curbside pickup from Dunkin' in Paterson?

Yes, Dunkin' in Paterson offers both delivery and curbside pickup services.