Business Details
About
Mexican Restaurant
Chipotle Garden State Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
237 reviews
5 stars
96
4 stars
43
3 stars
21
2 stars
11
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of professionalism.
Food Quality
Customers reported issues with food quality, including stale ingredients, small portions, and even instances of food contamination.
Stock Availability
Many customers expressed frustration over the unavailability of key ingredients and items, leading to disappointing experiences.
Cleanliness
Several reviews mentioned concerns about cleanliness, including reports of pests and unsanitary conditions.
Management Issues
There were complaints about management's lack of responsiveness to customer concerns and overall poor management practices.
- SKSurinder KundraDec 31, 20251.0Worst experience at cash register I have seen in my life. I swiped my card. It went through, I saw on machine but guy told me it didn't go through. There was arguments about this. He checked on his own part and again told me swipe other card or give me cash. I have no option and swiped again but same card. On my credit card statement I got double charges. It was intentional to get cash again so that there is no proof of cheating or guy at register know nothing about his job?. There are so many other restaurants. In future avoid this and prefer to go that restaurant who knows what they are doing.
- SSsherlyDec 30, 20251.0on Saturday, December 27th, I came to order a simple steak bowl with chips and a side of vinaigrette. The bowl was fine, kinda stale and lukewarm, the mediocre bowl wasn’t my problem tho, it was the bubbly expired vinegar i got as a side, they had a stack of them they were selling next to the tins of food they were serving, if it’s bad, just don’t sell it at all, nasty. I didn’t manage to take a picture before I threw it out unfortunately.
- GBGoldie BeeDec 24, 20253.0They were going too fast with the order and they tried to do everything at once and still messed it up this is not good customer service who listens
- CACihan AbakDec 20, 20251.0The fountain drink tastes like tap water with sugar. They run out of tomato salsa and tell me they dont know when they will get more at 7pm on a Saturday. How do you manage to not keep track of that. The rest of the food tasted standard, but the fountain drink was disgusting.
- AEai escobinasDec 17, 20252.0No steak. No cheese. No chips. No forks. Inside GSP prime location one week before Christmas!!! Seriously Chipotle?!?
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Garden State Plaza offer?
Chipotle offers customizable Mexican fast-casual options including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle at Garden State Plaza?
Chipotle is open Monday through Saturday from 11:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does Chipotle at Garden State Plaza provide pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located within Garden State Plaza?
It is located inside the mall's food court at 1 Garden State Plaza, Routes 4 & 17, Paramus, NJ 07652.
Can I order Chipotle online or through an app?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
What is Chipotle's philosophy on food and ingredients?
Chipotle follows 'Food with Integrity' principles by using only 53 real ingredients sourced from farms practicing humane and sustainable methods, with no artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill at Garden State Plaza accessible to the LGBTQ community?
Yes, the location welcomes LGBTQ customers.
What nearby stores can I visit for fashion and accessories before or after eating at Chipotle?
You can visit nearby stores like Invicta Store (watches and fashion accessories), Abercrombie & Fitch, Aerie & OFFLINE, and Banana Republic for clothing and accessories.
Are there other dining options near Chipotle at Garden State Plaza?
Yes, nearby dining options include JERK SHACK GRILL (Caribbean and barbecue), KFC (fast food chicken), Baskin-Robbins (ice cream), and Charleys Cheesesteaks (sandwiches).
Is there family entertainment near Chipotle if I want to shop and relax?
Yes, the LEGO® Store Garden State and Garden State Plaza - GameStop offer family-friendly entertainment and retail options within the mall.