Chipotle Mexican Grill

3.4
231 reviews
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About

Mexican Restaurant
Chipotle Garden State Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1 Garden State Plz, Paramus, NJ
07652, United States

Hours

Reviews

3.4
231 reviews
5 stars
96
4 stars
43
3 stars
20
2 stars
9
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and lack of professionalism.

Food Quality

Customers reported inconsistent food quality, with complaints about old ingredients, small portions, and missing items.

Cleanliness

Several reviews mentioned unsanitary conditions, including sightings of pests and unclean dining areas.

Availability of Ingredients

Many customers expressed frustration over the unavailability of key menu items, such as chicken, steak, and guacamole.

Overall Experience

Overall, the location received a significant number of negative reviews, with many customers stating they would not return.
  • SB
    Swayne Bobby
    Oct 23, 2025
    3.0
    Did not enjoy the fact that there was no chicken. There was No queso sauce either. The service wasn’t terrible. Just not very good. However, my bowl was still pretty good. Hence the edit.
  • KJ
    Kim Jackson
    Oct 17, 2025
    5.0
    I really enjoyed my chicken tacos at this location of chipotle. I always am happy when the location gives me plenty of chicken. This was definitely the case at this location. I was very happy to see that my tacos are full of chicken. The chicken was also very Fresh and seasoned perfectly. The staff is very friendly and very quick to take orders. The food court in the mall was very clean tidy and was easy to find a table that was cleaned off.
  • PL
    Phil Lexter
    Oct 6, 2025
    1.0
    3 pm & no steak & no chicken is crazy ! Terrible management
  • NP
    Nubia Paniagua
    Aug 23, 2025
    1.0
    Llegue a las 8 y no quisieron hacerme una quesadilla disque xq cerraban a las 9 pésimo servicio y la manager se cree la duena
  • EC
    Escarlin De Jesus Cruz
    Jun 16, 2025
    5.0
    Primera vez en mucho tiempo que encuentro un chipotle que la comida sea tan buena

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Garden State Plaza offer?

Chipotle offers customizable Mexican fast-casual options including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle at Garden State Plaza?

Chipotle is open Monday through Saturday from 11:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.