Dunkin'

Reviews

• FS

  freddie foxx Smith

  Dec 25, 2025
  1.0
  worst, service, and customer awareness, no sense of care giving, don't go, or Prey for better employees
• HA

  Haider Ali

  Dec 20, 2025
  1.0
  Bad service. I got a drink with my friends. We all asked for less ice and all of our cups were filled will all ice and barely any drinks and when we asked the cashier why is it so less. She was kind of rude and mentioned that that’s what less ice is when it literally was filled with less ice. It wasn’t my first time at Dunkin and getting drinks with less ice. Terrible service and then not taking accountability.
• AK

  Amit kour

  Nov 28, 2025
  1.0
  I was there yesterday for having my hot coffee ,, but it was not up to the taste it’s more cremy than the actual taste of coffee, i request for making a new one, but I was told it was come like that !! I am a regular customer having thousands of rewards in my app !! he made me a new coffee but more watery and also seems like he’s not interested to fulfill the requirement, then I nicely told him to give me a refund, but the guy refused to refund saying that not knowing , how to refund !! Nxt morning i go back for seeing the manager whos name is apolina , short spanish lady !! I explained her the whole seneiro but she said you have to come back with that coffee , which I dump in front of him ,,how stupid she looks like !! she also don’t know how to refund and getting rude for giving refund then she opened the register and give me cash back and say go somewhere else not to come back here again !! just a request to the management to fire these kinds of employee who are not friendly with the customers because that’s how you lose your daily customers and business.
• YM

  Yaa Maame

  Nov 4, 2025
  5.0
  The food was fresh and the afternoon shift didn’t have any problems when I requested them to remake my drink. Overall this might be the best Dunkin crew I encounter with
• JR

  Jennifer Rossi

  Aug 22, 2025
  1.0
  I’ve patronized dunken donuts for years, but no more. I ordered a $5 iced latte (small) and requested light ice, because they usually completely fill the cup with ice and then add the coffee, which results in a few sips before your drink is finished. I drive up to the window and the employee goes to hand me a cup that’s 3/4 full. Seriously dunken? So as we’ve suspected, you’ve been using ridiculous amounts of ice to rip off your customers. I didn’t even request NO ice, I just requested light ice. Not to mention how often this particular location has screwed up orders, which always seem to be at a disadvantage to the customer. It’s happened to myself, my husband, and several neighbors. Thanks, but no thanks. I will stick to making my own coffee from now on.

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