Dunkin'

3.4
397 reviews
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Business Details

962 West Ave, Ocean City, NJ
08226, United States
(609) 525-0444
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ocean City, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
962 West Ave, Ocean City, NJ
08226, United States

Hours

Reviews

3.4
397 reviews
5 stars
157
4 stars
69
3 stars
47
2 stars
26
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty restrooms and unclean dining areas.

Staff Attitude

While some staff were praised for being friendly and helpful, others were noted for being rude and unprofessional.

Product Availability

Customers expressed frustration over the lack of available menu items, including donuts and coffee.

Operational Issues

The location appears to be understaffed, leading to chaotic service and long wait times.
  • GM
    George Merryfield
    4 days ago
    4.0
    Same old Duncan
  • FK
    Firdevs Karimli
    Dec 26, 2025
    1.0
    I'm so sorry but it was a horrible experience. I found hair in my munchkins then asked to change it. Apparently they didn't care and gave the new munchkins after we asked again . They ignored my order (avocado toast) that I paid. And also I asked for whipping cream but it wasn't in my hot chocolate. So like the staff seems nice but it was the worst service I have ever gotten in my life.
  • BK
    Bonnie Klinger
    Dec 16, 2025
    1.0
    I had messed up and sent an order to the wrong dunkin (this location). My fault I know. However I immediately called this location 3 different times to let them know and no one answered. I called the main customer service 3 times and no one answered. I sent an email communication and someone responded a week later asking for proof so they can send the refund and then never responded and I never got a refund. You shouldn't run a buissness if no one can call you!! What did you do with my $20 woth of food and drinks?
  • GM
    Gina Marie
    Nov 22, 2025
    1.0
    The blonde white lady working the drive-thru window was ridiculously rude. She seemed so mad that I had questions about what she was pointing out to me. I told her over and over again that I was not complaining. Yet she continued to get worked up and have an attitude with me because I was trying to get clarity on what she was saying. I am so happy that I do not live here and I do not have to go to this Dunkin' donuts. I am an everyday sometimes two times a day Dunkin' donut person. I will never be back to this place.
  • KJ
    Kyle Johnson
    Nov 3, 2025
    1.0
    A donut store that is constantly out of donuts. No glazed donuts at 8 o'clock in the morning.
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Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Ocean City, NJ?

Dunkin' in Ocean City, NJ is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' provides both delivery and curbside pickup options for your convenience.