Dunkin'

Reviews

• AL

  Ameena Lodhie

  6 days ago
  1.0
  I’m their regular customer ,but never had such a bad experience ever before ,I always use to recommend this place since it had a good service even at the drive thru,but shockingly today I had the worst service —-I was there to pick up the mobile order around 3:55pm the girl at the window hand me the drink no greetings nothing & then she said to wait around the corner on the spot 1 and they’ll bring the order out since it was not ready After waiting over 10 mins I went back to the window,and told them that I was waiting for over 10 mins no one came——instead of saying sorry they said they forgot about me waiting and hand me the bag with All mushy burned hash browns, stick to the paper all 5 pieces , cold egg & cheese croissant mini stuff bagels were burned and spilled in the bag——I mean it’s pretty shocking What a poor service and poor quality of food I got————-after today I definitely do not recommend this place .attached see the picture of the hash brown and also the spot where the girl asked me to go wait!!
• SD

  Shadow Dragon

  Jan 2, 2026
  1.0
  Been here multiple times. The employees are so rude & they don't know how to make drinks. Always forgetting ingredients. Today I went to the drive through to get an iced coffee. I told the girl my name & she just says mmmhmm. When I came to the window she was all snotty & rude & says "here" & gave me my drink & before I could even ask about the free doughnut & tote bags she closes the windows on me. Thanks for nothing!
• MW

  Miriam Walker

  Dec 22, 2025
  1.0
  WARMING: DO NOT BUY STALE DOUGHNUTS THEY EVEN CRUNCH OMG EXPENSIVE FOR STALE DOUGHNUTS IN THE AFTERNOON
• JJ

  Juan

  Nov 5, 2025
  1.0
  I ordered online and it turned out when I got the there I was told what I ordered was unavailable.
• GR

  Gotcha Rub

  Nov 2, 2025
  2.0
  The woman in this place was not polite I believe it was Friday afternoon between 12 and 2. I approached her nice ,but firm because they walked around the entire store four times without greeting me or asking if I needed help. and let her know that they did not do the order correctly.... She immediately started talking OVER me and told me that I did not pay for that sandwich. She was not nice! So then I immediately responded with - I did pay for that sandwich, you just gave me the wrong one. I explained what I ordered, and I told her in a minute I'm not going to pay for any of it and I will just get my money back.And they can keep the sandwiches that they messed up... She did not say a word after that. She mumbled something in spanish, which, by the way, I understand..to the worker next to her. This is not okay...instead of the customer being a KAREN , the worker is! It's not my fault that you domt listen to the word NO , like no sugar or no milk ect.... It's a universal word . I don't appreciate the rudeness.Me and my whole family and friends are here at this location every morning, and maybe even again in evening. When you approach a customer, you say hello... You ask how you can help them... You fix the problem.... And then you apologize for the inconvenience of having to come inside the store after you've been through the drive through and in the store 2 times. I already have a decent job.But let me know if you guys need a manager, I would love to show everyone in there proper etiquette, and customer service. We all have to do it.We all work and we all have bad days. PS.. You're asking for a lawsuit if you keep mopping the floor all day long while people are walking through a WET FLOOR sign does not a case make. you have older people walking in and out of there, and people have no way around it. Mop in sections and let it dry before you mop the entire place where no one can walk around. These are things that need to be brought up to RM... simple thing that can be avoided.

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