Dunkin'

3.9
245 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Morristown, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
30 Lafayette Ave, Morristown, NJ
07960, United States

Hours

Reviews

3.9
245 reviews
5 stars
123
4 stars
55
3 stars
22
2 stars
13
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and negative interactions.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong drinks and food items, leading to dissatisfaction.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, particularly in restrooms.

Speed of Service

Several reviews mentioned slow service, with customers experiencing long wait times and delays in receiving their orders.

Product Quality

Feedback on product quality was mixed, with some customers enjoying their drinks and food, while others complained about stale items and poorly made beverages.
  • DP
    diana Parker
    Nov 10, 2025
    1.0
    I’m here to write about what seems to be management. Obviously this Dunkin has its issues.. but what I had an issue was what I saw on Sunday. I came in to see a line, the worker was by himself. There were people who left which I don’t blame them. It’s not ok to leave someone by themselves . Especially when it comes to fast food. I don’t care if someone called out, step up management.
  • JS
    Jaime Smith
    Sep 20, 2025
    1.0
    If I could give 0 stars I would, staff is incredibly rude. Went in around 11:30am, this girl behind the counter had black hair, I was standing waiting to order just a hot coffee and she spoke to me like I disrupted her whole day. The service really sucks here.
  • KV
    Katherine Ventura
    Aug 23, 2025
    1.0
    If I could give no stars to this store I would. Between the phone number never working to call and always getting the order wrong and you keep giving the benefit of the doubt that they will do good next time. They do not. They are extremely rude too. It’s absurd. You got an online order to follow I would understand if it would be in person order where the miscommunication would be but when it’s in front of your face and still argue about the order not being wrong its right in front of your face!
  • MR
    Meshalai Reubel
    Aug 16, 2025
    1.0
    Though I understand it’s a busy location and the store is staffed, it seems like no one is actually focused on servicing the customers. I waited in line for about 10 minutes while on the clock, during which the cashier was arguing with the person making the drinks. It came across as very unprofessional and frustrating as a customer.
  • AQ
    Anna Quinn-Smith
    Aug 2, 2025
    4.0
    Yay Dunkins is all I gotta say...right?

Frequently Asked Questions About Dunkin'

What are the regular business hours for Dunkin' in Morristown, NJ?

Dunkin' in Morristown is open Monday to Saturday from 5:00 AM to 7:00 PM, and Sunday from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.