Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Staffing Problems
Many reviews indicated that the location is often understaffed, leading to slow service and customer frustration.
Food Quality
Customers experienced inconsistent food quality, with reports of cold or improperly cooked items.
Cleanliness
While some noted cleanliness, others reported unsanitary conditions, including a dead fly in food.
Positive Experiences
Despite the negatives, some customers praised friendly staff and enjoyed their meals, indicating a mix of experiences.
TC
Tom Carman
3 days ago
4.0
This is the last Mcdonald's (that I know of) in the area to still have soda fountains. That's why they still get my business.
LJ
Lynett Jones
6 days ago
1.0
This is not a good place to dine in. There are a lot of teenagers that frequent this McDonald's. The teenagers were disgusting by the language they were using and inappropriate discussions they were having. The manager on duty said she couldn't say anything to them. The family that was there had little children. They eventually left because they were spurring such filth. Every time I visit this McDonald's my order is incorrect or I have to wait 20-30 minutes for my food. Not a good place to visit at all.
JF
Jennifer Frank
Nov 16, 2025
1.0
I waited in drive thru line forever to order a drink. Paid and when I got to the second window they said they didn't have that drink. They struggled to get my money back to me.
KB
Kia B
Nov 14, 2025
1.0
The drive thru line was so long I switched and did counter pickup. Bad idea. No one was at the counter and no one never asked if I was being helped . I guess they are moving to Mobile and kiosk only. Made me late for work . This location has terrible customer service
VL
Vanessa Lopez
Oct 25, 2025
1.0
Awful place, the girl at the drive through got mad at me because i told her nicely she didn’t give me the correct order. She gave me a milk when i asked for a coke on my app. She slammed the drive through window and gave me attitude, then when i called Her out on it. You could tell she was having a bad day and taking it out on me. Not my fault you made a mistake and I PAID FOR THIS AND TOLD YOU NICELY THIS ISNT MY ORDER. She gave me my soda and then slammed the window door on me!!! And no straw so i stayed There and waited till she came back because she refused to come back, i held Up the line and honked, saw the manager and told her to please come to the window. She laughed and condoned that behavior, right then and there I saw how immensely poor this business was ran and how poorly unprofessional they are. If a manager condones that type of behavior by a staff member and laughs to my face when i give Her a complaint about her, you know how unprofessional this business is. Whoever is the general manager and owner of this franchise should be ashamed of themselves my son in the back asked me “mommy why was that lady slamming the window like that? I’m scared” ITS SO SAD THAT MY CHILD HAD TO SEE THIS BEHAVIOR IM GOING TO ESCALATE THIS TO THE TOPPPPPPPP