Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unhelpful staff, with complaints about incorrect orders and poor customer service.
Food Quality
While some customers enjoyed the food, there were frequent mentions of cold or poorly prepared items, including undercooked burgers and cold fries.
Cleanliness
The location received mixed reviews on cleanliness, with some praising it as clean while others noted dirty tables and unsanitary conditions.
Long Wait Times
Many customers experienced long wait times for their orders, both in the drive-thru and for in-store dining.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted friendly and helpful staff members, particularly during breakfast hours.
ST
Shelley Taylor
Nov 12, 2025
1.0
For experiences lately, the Language barrier is poor, customer service is generally good, however with the exception of a few days. Today in particular the app wasn't working correctly and the customer service rep was rude at best. I also had an incident when I found a fake fingernail in a Big Mac.
MR
Marcel Rodriguez
Nov 9, 2025
1.0
This is the worst McDonald’s I’ve ever been to no Customer Service new contact with the Staff horrible people in there. You’re trying to get some food and they won’t even help you in the menu. Don’t come here. They need to close this place down.
LS
Lily Serach
Nov 4, 2025
5.0
Great vibes
RD
Robert Dick
Oct 17, 2025
1.0
They did away with their fountain soda machine, I asked for a one-time free refill and was denied. Other McDonald's will give a one-time free refill.
I no longer go to this McDonald's the man with glasses is unhelpful.
CB
Chris Balint
Oct 14, 2025
1.0
Decent drive-thru but horrible service, charge for sauce, charge for refills, charge for everything in this micro transaction McDonald's. God forbid you have a question, they were super rude. Skip this one