Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,685 reviews
5 stars
689
4 stars
298
3 stars
278
2 stars
109
1 star
311
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
Order Accuracy
A significant number of customers experienced problems with order accuracy, often receiving incorrect or incomplete orders.
Customer Experience
Many customers expressed dissatisfaction with the overall customer experience, citing unprofessional behavior from staff and a chaotic environment.
Food Quality
While some customers enjoyed the food, there were multiple complaints about cold or poorly prepared items.
- HSHussien SelmiDec 24, 20251.0Never in my life saw a ice cream like this
- MCMary CamachoDec 24, 20251.0I used my points to order a sausage McGriddle and added egg and cheese to my sandwich when I got to work it was only egg and cheese. I called the store more then once left a voicemail and no reply. Im very disappointed this is not what I paid for or what I ordered.
- VBVictor BurgosDec 19, 20251.0Burned burger (I didn't even think over cooking a McDonald's burger was possible) no ketchup, cold fries, waited 10 minutes in the drive through
- JJJazDec 19, 20252.0I sat in the drive thru for about 6 mins. Then there was an issue with the mobile app. Instead of holding up the line I got in the back of the line to sit for another 5-7 mins. I was late for work and was unable to order my breakfast. Not happy. Next time inform the customers waiting.
- RMRegina MyersDec 16, 20255.0McDonald's resturant has the best fast food prepared to suit your taste
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 428 Grand St, Jersey City?
McDonald's at 428 Grand St is open 24 hours daily, seven days a week.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 428 Grand St offers a drive-thru service that operates 24/7.
What delivery options are available at this McDonald's?
This McDonald's offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.
How can I order McDonald's food online from this location?
You can order online via McDonald's delivery URL at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on both iOS and Android.
What payment methods does this McDonald's location accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any nearby banking or ATM services near McDonald's at 428 Grand St?
Yes, there are Bank of America ATM locations nearby, providing easy access to banking services when visiting McDonald's.
What nearby dining options are available around McDonald's at 428 Grand St?
Nearby dining options include Burritoville Mexican Restaurant, Blimpie sandwich shop, Dunkin' coffee shop, Old Colony's Chicken, KPOT Korean BBQ & Hot Pot, and Popeyes Louisiana Kitchen.
Is there a nearby location to send or receive packages near McDonald's?
Yes, there are UPS Access Point locations close to McDonald's for courier and shipping services.
Does McDonald's provide a rewards program or special offers?
Yes, McDonald's offers MyMcDonald's Rewards where customers can earn points for free food. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html
What services are offered at this McDonald's location besides food?
In addition to food, this McDonald's offers services like DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, and WiFi for customer convenience.