McDonald's

3.6
1286 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
390 Martin Luther King Drive, Jersey City, NJ
07305, United States

Hours

Reviews

3.6
1,286 reviews
5 stars
543
4 stars
231
3 stars
218
2 stars
99
1 star
195

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, wrong orders, and unwelcoming staff.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or improperly prepared items, while others found the food fresh.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty conditions and unsanitary practices.

Customer Experience

Several reviews highlighted negative experiences related to the atmosphere, including safety concerns and uncomfortable dining conditions.

Positive Staff Interactions

Despite the overall negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • LP
    Laraeia Pennant
    Jan 4, 2026
    1.0
    They charged me for a medium frozen mocha drink which I paid for and when they called my number the lady gave me a small. I asked why it wasn’t medium like I ordered and the manger started screaming it’s a medium. So instead of acting up I left and won’t be returning. As you can see in the photo it says small. With a sticker saying medium. Scammers everywhere.
  • EF
    Ermelindo Figueroa
    Dec 11, 2025
    1.0
    Horrible!
  • FA
    francisco azaharez
    Dec 6, 2025
    5.0
    Súper bien 👍
  • JJ
    Jerry
    Dec 2, 2025
    1.0
    Absolutely garbage restaurant. Nobody eats mcdonalds anymore to begin with for a reason. I decide to actually try it again after a while and absolutely horrible experience. They apparently gave my order away to someone and just never said anything. Uber kept giving me new drivers and the drivers would stay wait and then leave. I finally call in and they said they gave my order to someone and that I need to cancel. Why didn’t you just remake the order or cancel on your end? I had to wait for 4 drivers to get there and finally call in to see the problem were your horrible employees fault?
  • AA
    AMPKC
    Nov 16, 2025
    4.0
    Was pretty busy when I was there. The food took a bit of time but was fresh and correct. The dining area is separated from the pickup counter by a metal cord, which was pretty weird but I’m guessing it was for security reasons.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 390 Martin Luther King Drive, Jersey City?

McDonald's in Jersey City is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer delivery services, and if so, during what hours?

Yes, delivery is available daily from 6:00 AM to 11:00 PM with options like same-day and no-contact delivery.