Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
3.6
1,279 reviews
5 stars
541
4 stars
229
3 stars
218
2 stars
99
1 star
192
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including unwelcoming staff, long wait times, and incorrect orders.
Food Consistency
The quality of food varied significantly, with complaints about cold meals, incorrect orders, and unsatisfactory preparation.
Cleanliness and Atmosphere
The restaurant's cleanliness and atmosphere received mixed reviews, with some praising the renovations while others noted issues like dirtiness and uncomfortable conditions.
Customer Experience
Many customers expressed dissatisfaction with their overall experience, citing rude staff and a chaotic environment, particularly during busy hours.
Positive Highlights
Despite the negative feedback, some customers appreciated friendly staff members and the convenience of the location.
- AAAMPKCNov 16, 20254.0Was pretty busy when I was there. The food took a bit of time but was fresh and correct. The dining area is separated from the pickup counter by a metal cord, which was pretty weird but I’m guessing it was for security reasons.
- PDpablo dominguezNov 9, 20251.0None of the food prep wear gloves and advised manager and she said that health department said they don t have to wear them so strange to hear this
- AOAnonymous O.Nov 1, 20251.0Horrible wait time. Wrong orders being sent out items missing.
- ICIrish ConstructionOct 24, 20251.0Waited over 8 min for a pick up order that was sitting on the side. Staff was unwelcoming and distant
- MCMisunderstood ConductOct 21, 20251.0Got charged 3 times no refund, my smoothies didn’t have the monopoly sticker because she didn’t want to put them on. She didnt want to give me large smoothies and said that the medium sized one was the large. I paid so much for these smoothies to be medium. Another thing if it is a large then what’s a small? Or a medium? It doesn’t make sense. They clearly are large and I was given medium smoothies….food cold. I didn’t get a refund at all. As a manager from another fast food location I’m extremely disappointed. Will be talking to district.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 390 Martin Luther King Drive, Jersey City?
McDonald's in Jersey City is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer delivery services, and if so, during what hours?
Yes, delivery is available daily from 6:00 AM to 11:00 PM with options like same-day and no-contact delivery.
Is the drive-through service available at this McDonald's in Jersey City?
No, the drive-through is closed every day of the week at this location.
What payment methods can customers use at this McDonald's?
Customers can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, or Visa.
Does this McDonald's offer a children's menu and accommodate dietary preferences?
Yes, they have a children's menu and serve breakfast, lunch, dinner, desserts, and coffee.
Are there any mobile ordering options available for this McDonald's?
Yes, customers can order via the McDonald's mobile app available on iOS and Android or through their online order link.
Is WiFi available for customers dining at this McDonald's?
Yes, WiFi service is available at this location for customers.
What nearby transit options can help me reach this McDonald's?
The New Jersey Transit-MLK Drive Light Rail Station is nearby, providing convenient public transportation access to the restaurant.
Are there any places to visit nearby after dining at McDonald's?
You can visit nearby spots like Ponderosa Steak House for more dining options or check out local shops like Lorraine's House Of Wigs Style and Family Dollar for shopping.
Where can I find financial services near this McDonald's location?
Nearby financial services include LibertyX Bitcoin ATM, Coinme currency exchange, Citizens bank, and Investors Bank.