Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including long wait times, wrong orders, and unwelcoming staff.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or improperly prepared items, while others found the food fresh.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty conditions and unsanitary practices.
Customer Experience
Several reviews highlighted negative experiences related to the atmosphere, including safety concerns and uncomfortable dining conditions.
Positive Staff Interactions
Despite the overall negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
LP
Laraeia Pennant
Jan 4, 2026
1.0
They charged me for a medium frozen mocha drink which I paid for and when they called my number the lady gave me a small. I asked why it wasn’t medium like I ordered and the manger started screaming it’s a medium. So instead of acting up I left and won’t be returning. As you can see in the photo it says small. With a sticker saying medium. Scammers everywhere.
EF
Ermelindo Figueroa
Dec 11, 2025
1.0
Horrible!
FA
francisco azaharez
Dec 6, 2025
5.0
Súper bien 👍
JJ
Jerry
Dec 2, 2025
1.0
Absolutely garbage restaurant. Nobody eats mcdonalds anymore to begin with for a reason. I decide to actually try it again after a while and absolutely horrible experience. They apparently gave my order away to someone and just never said anything. Uber kept giving me new drivers and the drivers would stay wait and then leave. I finally call in and they said they gave my order to someone and that I need to cancel. Why didn’t you just remake the order or cancel on your end? I had to wait for 4 drivers to get there and finally call in to see the problem were your horrible employees fault?
AA
AMPKC
Nov 16, 2025
4.0
Was pretty busy when I was there. The food took a bit of time but was fresh and correct. The dining area is separated from the pickup counter by a metal cord, which was pretty weird but I’m guessing it was for security reasons.
What are the regular operating hours for McDonald's at 390 Martin Luther King Drive, Jersey City?
McDonald's in Jersey City is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer delivery services, and if so, during what hours?
Yes, delivery is available daily from 6:00 AM to 11:00 PM with options like same-day and no-contact delivery.
Is the drive-through service available at this McDonald's in Jersey City?
No, the drive-through is closed every day of the week at this location.
What payment methods can customers use at this McDonald's?
Customers can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, or Visa.
Does this McDonald's offer a children's menu and accommodate dietary preferences?
Yes, they have a children's menu and serve breakfast, lunch, dinner, desserts, and coffee.
Are there any mobile ordering options available for this McDonald's?
Yes, customers can order via the McDonald's mobile app available on iOS and Android or through their online order link.
Is WiFi available for customers dining at this McDonald's?
Yes, WiFi service is available at this location for customers.
What nearby transit options can help me reach this McDonald's?
The New Jersey Transit-MLK Drive Light Rail Station is nearby, providing convenient public transportation access to the restaurant.
Are there any places to visit nearby after dining at McDonald's?
You can visit nearby spots like Ponderosa Steak House for more dining options or check out local shops like Lorraine's House Of Wigs Style and Family Dollar for shopping.
Where can I find financial services near this McDonald's location?
Nearby financial services include LibertyX Bitcoin ATM, Coinme currency exchange, Citizens bank, and Investors Bank.