McDonald's

3.9
1929 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
2873 John F Kennedy Blvd, Jersey City, NJ
07306, United States

Hours

Reviews

3.9
1,929 reviews
5 stars
917
4 stars
407
3 stars
266
2 stars
115
1 star
224

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional staff, with several instances of poor handling of orders and complaints about attitude.

Food Quality

Numerous reviews highlighted issues with food quality, including cold fries, missing items, and overall dissatisfaction with the freshness of the food.

Cleanliness

Several customers noted unsanitary conditions in the dining area and restrooms, with complaints about dirty tables and a lack of cleanliness.

Order Accuracy

A recurring theme was the frequent mistakes in orders, such as missing items or incorrect orders, leading to frustration among customers.

Service Speed

While some customers praised fast service, many others experienced long wait times and delays in receiving their orders.
  • KS
    Krupali Shinde
    1 day ago
    1.0
    Hands down the worst customer service at this place. They are least interested.
  • VP
    Vahhab Piranfar
    Nov 17, 2025
    5.0
    I like this place. The staff are kind, polite and fast. The lady who cleans the tables has a smile on her face
  • ML
    Michael Lynch
    Nov 11, 2025
    1.0
    I ordered a large frie and a holiday pie . I waited 20 mins and my Uber took 20 mins only fries was ready and wanted me to wait an e tra 5 mins for the pie. That's just unacceptable. They need to do way better.
  • MF
    Melwin Fernandes
    Nov 6, 2025
    1.0
    When I got there my order was not ready which was place 40 mins before. Upon asking nobody cared to work on there order. Just kept me waiting for another hour. Manager is also not capable of handling situations. Did not apologized or offered solution. Sad this was our favorite spot fr McDonald. Please train yr staff to take care of the customers. Finally got my food after 2 hrs.
  • FG
    F G
    Oct 16, 2025
    1.0
    Waited 10 minutes for my order. They just canceled it and still charged me. Waste of time. Terrible customers handling. Ig you can’t do orders, don’t accept them. If you cancel, tell me you have canceled their order to look somewhere else. I took 5 mins going theough your menu to choose.. waste of energy

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2873 John F Kennedy Blvd?

McDonald's at 2873 John F Kennedy Blvd is open 24 hours every day of the week.

Does this McDonald's offer delivery and how can I order?

Yes, delivery is available 24/7. You can order online via https://mcdonalds.order.online/business/-5579 or through the McDonald's App.