McDonald's

3.9
1000 reviews
Get DirectionsCallWebsite

Business Details

30 Mall Dr W (Newport Center Mall), Jersey City, NJ
07310, United States
(201) 604-3871
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable

Location

McDonald's
30 Mall Dr W (Newport Center Mall), Jersey City, NJ
07310, United States

Hours

Reviews

3.9
1,000 reviews
5 stars
460
4 stars
222
3 stars
146
2 stars
63
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of fast and friendly service, but also noted instances of slow and disorganized service, particularly during busy times.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying fresh and tasty meals, while others complained about cold, undercooked, or missing items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area, with some customers describing it as needing more attention.

Safety Concerns

There were significant concerns regarding safety at this location, with reports of aggressive behavior from other customers and a lack of security presence.

Management Issues

Customers expressed dissatisfaction with management, citing unhelpful staff and poor handling of complaints.
  • KK
    keep keep
    Oct 13, 2025
    1.0
    If I could give this McDonald’s zero stars I would. My grandmother who has high blood pressure decided she wanted just a small fries after she was done shopping due to feeling a bit faint due to mcdonald’s on the way out and the knowledge of their fries being super salty, she simply asked them if they could please make them without salt due to her HBP they proceeded to say no and refuse to give my 76-year-old grandmother salt-less fries. We have been to countless mcdonald’s together and they never have given us a problem. So if I can give this place zero stars I would because if it were anybody else you give salt less fries. Fix your management and treat your elders with respect and maybe people will start to actually wanna come and leave nice reviews.
  • RR
    Raymond Riepel
    Oct 10, 2025
    5.0
    I kinda know I go there too much and need to give it a long rest
  • TR
    Teto Rodríguez
    Aug 31, 2025
    3.0
    3 star, because they don't hace any mayo!
  • JQ
    Jose Quintana
    Aug 30, 2025
    5.0
    Muy buen lugar
  • AS
    Ahmed Saidu
    Aug 27, 2025
    4.0
    Shares the same desolate atmosphere as McDonald's across America as well as the same standard seedy and suspicious crowds of people. But the service is pretty fast so that's good.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 30 Mall Dr W in Jersey City?

McDonald's is open Monday to Thursday from 8:00 AM to 9:00 PM, Friday and Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 8:00 PM.

When can I use the drive-through service at this McDonald's location?

Drive-through is available Monday to Thursday from 8:00 AM to 9:00 PM, Friday and Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 8:00 PM.