Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,280 reviews
5 stars
527
4 stars
219
3 stars
155
2 stars
72
1 star
307
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service, ranging from exceptional and friendly to rude and unprofessional.
Food Quality
There were numerous complaints about food quality, including undercooked items, missing ingredients, and unsanitary conditions.
Cleanliness
While some customers noted cleanliness in the dining area and bathrooms, others reported unsanitary conditions and even sightings of pests.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect orders.
Wait Times
Customers frequently mentioned long wait times, both in the drive-thru and for food preparation.
- ABAngel BurgosNov 3, 20255.0A very small McDonald's at the gas station heading to the tunnel. Fast service, has a drive thru and a walk up window. Decent pricing. Good for a quick bite.
- JPJames PostNov 2, 20251.0Horrible place this place is running crazy with mice
- DNDevon NRGOct 28, 20255.0Stopped for the bathroom so I had to buy some something. I left the food because I dont eat that stuff but the bathroom was clean.
- DSDaniel SwayneOct 20, 20255.0Great service
- JMJacedes McNeilSep 28, 20251.0Terrible employees I watched 3 people pull off in the drive through because of them and then when me and my man tried to order this Hispanic employee goes “what do you want” yeah we left right away and went to the taco bell across the street😂🤏🏽
Frequently Asked Questions About McDonald's
What are the operating hours for the McDonald's at 197 12th St, Jersey City?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery and pickup services?
Yes, it offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
How can I place an order online for this McDonald's?
You can order online via their delivery URL: https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this location has a drive-thru service.
Are there other fast food restaurants near this McDonald's?
Nearby fast food options include Taco Bell, Wendy's, Burger King, and another McDonald's.
Where can I find gas stations near the McDonald's at 197 12th St?
Nearby gas stations include Shell, Gulf, Lukoil, bp, Mobil, and Exxon.
Are there other food and coffee places close to this McDonald's?
Yes, Dunkin' is a nearby coffee shop and donut place you can visit before or after your meal.
What services does this McDonald's offer for customers using mobile devices?
They provide mobile ordering, mobile offers, and WiFi access at this location.
Is there WiFi available at the McDonald's on 12th St in Jersey City?
Yes, free WiFi is available at this McDonald's location.