Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported a mix of experiences with service, ranging from exceptional and friendly to rude and unprofessional.
Food Quality
There were numerous complaints about food quality, including undercooked items, missing ingredients, and unsanitary conditions.
Cleanliness
While some customers noted cleanliness in the dining area and bathrooms, others reported unsanitary conditions and even sightings of pests.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect orders.
Wait Times
Customers frequently mentioned long wait times, both in the drive-thru and for food preparation.
AB
Angel Burgos
Nov 3, 2025
5.0
A very small McDonald's at the gas station heading to the tunnel. Fast service, has a drive thru and a walk up window. Decent pricing. Good for a quick bite.
JP
James Post
Nov 2, 2025
1.0
Horrible place this place is running crazy with mice
DN
Devon NRG
Oct 28, 2025
5.0
Stopped for the bathroom so I had to buy some something. I left the food because I dont eat that stuff but the bathroom was clean.
DS
Daniel Swayne
Oct 20, 2025
5.0
Great service
JM
Jacedes McNeil
Sep 28, 2025
1.0
Terrible employees I watched 3 people pull off in the drive through because of them and then when me and my man tried to order this Hispanic employee goes “what do you want” yeah we left right away and went to the taco bell across the street😂🤏🏽