Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,293 reviews
5 stars
532
4 stars
221
3 stars
156
2 stars
72
1 star
312
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including bad taste, cold food, and even health concerns like food poisoning.
Service Speed
Numerous reviews highlighted slow service, with long wait times reported at both the drive-thru and counter.
Staff Behavior
Several customers noted unprofessional and rude behavior from staff, impacting their overall experience.
Cleanliness
While some customers mentioned clean bathrooms, others reported unsanitary conditions and even sightings of pests.
Order Accuracy
Multiple reviews indicated frequent issues with missing items and incorrect orders.
- NMNena MarteJan 1, 20261.0I’m here at like 7:20 am. McDonald’s says it’s open 24/7 but the staff says they are open at 7:30. Food is done by 8am.
- LOLeo OcasioDec 23, 20251.0THE CHICKEN SANDWICH i ORDER HAD SOUR BITTER TASTE
- AMAbdullah MamunDec 18, 20251.0I waited on the driveway for an hour, almost two hour. Please do not go to this mcdonald.After midnight you will regret it. If batter just go anywhere far, don't have to wait for an hour or two hour Just to be served. Also the food came cold.
- JJJosiah JacobsDec 7, 20251.0This food bad for your health
- VAVignesh ArtistDec 1, 20255.0Nice staff
Frequently Asked Questions About McDonald's
What are the operating hours for the McDonald's at 197 12th St, Jersey City?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery and pickup services?
Yes, it offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
How can I place an order online for this McDonald's?
You can order online via their delivery URL: https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this location has a drive-thru service.
Are there other fast food restaurants near this McDonald's?
Nearby fast food options include Taco Bell, Wendy's, Burger King, and another McDonald's.
Where can I find gas stations near the McDonald's at 197 12th St?
Nearby gas stations include Shell, Gulf, Lukoil, bp, Mobil, and Exxon.
Are there other food and coffee places close to this McDonald's?
Yes, Dunkin' is a nearby coffee shop and donut place you can visit before or after your meal.
What services does this McDonald's offer for customers using mobile devices?
They provide mobile ordering, mobile offers, and WiFi access at this location.
Is there WiFi available at the McDonald's on 12th St in Jersey City?
Yes, free WiFi is available at this McDonald's location.