Dunkin'

4.1
663 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jersey City, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
318 Central Ave, Jersey City, NJ
07307, United States

Hours

Reviews

4.1
663 reviews
5 stars
358
4 stars
157
3 stars
66
2 stars
20
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, long wait times, and incorrect orders, indicating a consistent problem with service quality.

Cleanliness

Several reviews highlighted unsanitary conditions, particularly in the bathrooms and overall cleanliness of the establishment.

Product Quality

While many customers enjoyed the donuts and coffee, there were complaints about stale items and incorrect drink preparations.

Customer Experience

Some customers praised friendly staff and good service, but these positive experiences were overshadowed by frequent negative interactions.

Operational Efficiency

Customers noted that the location struggles with organization and efficiency, particularly during busy hours, leading to delays and order mix-ups.
  • AG
    Alex Grant
    Nov 16, 2025
    1.0
    Had an issue the last 2 times I've been here . First they gave me the wrong order and I had to go back and replace it and my order was already cold. Then today they didn't give me one of the items in my order ,really don't feel like going back over a donut but yeah I'd go to another Dunkin if possible. Place has shit service
  • AA
    Awad
    Nov 5, 2025
    1.0
    English is terrible and they don't have what a dunkin donut should have in a dunking donut s..making they are broke
  • SB
    Shadow Black
    Sep 10, 2025
    4.0
    All of the donuts and baked goods are fresh and delicious. The bathroom is pretty gross. It looked like it hadn’t been cleaned in some time. You need to make a purchase to use the bathroom which is understandable.
  • FS
    freddy sanchez
    Aug 20, 2025
    1.0
    I order a coffee online 15min before I got thee and still had to wait 25min they need new staff or more people they don’t know what they are doing
  • AK
    Aditi Khandelwal
    Jun 27, 2025
    1.0
    I wish i could give a negative rating. I ordered for a chai latte and asked specifically for no sugar. They didnt say anything at first and when i received the order it was beyond sweet and when i asked why js it sweet then the lady with a straight face literally said” coz you ordered chai “ . I never had a chai drink with sweet already added at a store when asked for a non sweet one . Could have said something earlier. I wasted money literally.

Frequently Asked Questions About Dunkin'

What are the hours of operation for Dunkin' at 318 Central Ave, Jersey City, NJ?

Dunkin' at 318 Central Ave, Jersey City, NJ is open daily from 5:00 AM to midnight (12:00 AM).

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.