Dunkin'

4.2
348 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jersey City, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
511 West Side Ave, Jersey City, NJ
07304, United States

Hours

Reviews

4.2
348 reviews
5 stars
211
4 stars
58
3 stars
39
2 stars
13
1 star
27

What are people saying?

AI-generated from recent customer reviews

Store Layout

Recent renovations have made the store feel cramped and unorganized, leading to customer dissatisfaction.

Customer Service

While many customers praised the friendly and attentive staff, there were also reports of rude behavior and poor service from some employees.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and slow service, particularly during busy times.

Cleanliness

Some customers noted cleanliness issues, particularly regarding food handling and the pickup area.

Product Quality

While many enjoyed the fresh coffee and donuts, there were complaints about the quality of certain items, such as dry munchkins and incorrect drink orders.
  • PT
    Perry Terada
    Nov 9, 2025
    5.0
    They went and renovated the store now it looks horrible, it was fine the way it was previously. Now there is no room at all to move around mainly due to the donuts being up front and the line divider in the way. On a Sunday get there before noon because church let's out and you ain't gonna be able to move around! It literally becomes a gen-z breeding ground 🤣 The munchkins are still dry with no glaze the glaze donuya look wet and they tend to leave bagel twists out in the open on top of the pastries case...its just so unorganized and cramped this remodel wasn't needed! It honestly feels like the owner did this remodel on purpose to stop people from hanging out in the resturaunt and not to better the place.... Oh and beware no more key for the bathroom! If your on the toilet and the employees don't know you're in there someone else is gonna get buzzed in while your dropping those chocolate munchkins 🤣
  • GN
    geovanny nunez
    Oct 30, 2025
    5.0
    Great place

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Jersey City, NJ?

This Dunkin' is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, delivery and curbside pickup are available at this location.