Dunkin'

4.2
348 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jersey City, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
511 West Side Ave, Jersey City, NJ
07304, United States

Hours

Reviews

4.2
348 reviews
5 stars
211
4 stars
58
3 stars
39
2 stars
13
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and attentive staff, though there were complaints about rudeness and poor customer service from some employees.

Order Accuracy

Many reviews highlighted issues with incorrect orders, particularly with mobile app orders and takeout, leading to frustration among customers.

Cleanliness

While some customers noted the cleanliness of the store, others reported unsanitary conditions and poor handling of food.

Speed of Service

The speed of service received mixed reviews; some customers appreciated the quick service, while others experienced long wait times.

Product Quality

Overall, customers enjoyed the freshness of the food and drinks, although there were complaints about stale items and incorrect drink preparations.
  • PT
    Perry Terada
    Nov 9, 2025
    5.0
    They went and renovated the store now it looks horrible, it was fine the way it was previously. Now there is no room at all to move around mainly due to the donuts being up front and the line divider in the way. On a Sunday get there before noon because church let's out and you ain't gonna be able to move around! It literally becomes a gen-z breeding ground 🤣 The munchkins are still dry with no glaze the glaze donuya look wet and they tend to leave bagel twists out in the open on top of the pastries case...its just so unorganized and cramped this remodel wasn't needed! It honestly feels like the owner did this remodel on purpose to stop people from hanging out in the resturaunt and not to better the place.... Oh and beware no more key for the bathroom! If your on the toilet and the employees don't know you're in there someone else is gonna get buzzed in while your dropping those chocolate munchkins 🤣
  • GN
    geovanny nunez
    Oct 30, 2025
    5.0
    Great place
  • JB
    josue borrayo
    Jun 19, 2025
    5.0
    Excelente servicio
  • MK
    Margaret Keelan
    Jun 12, 2025
    5.0
    Staff is always very friendly and it's very clean
  • FM
    Florence McFadden
    Sep 30, 2017
    3.0
    Can't be bothered with crowdedness

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Jersey City, NJ?

This Dunkin' is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, delivery and curbside pickup are available at this location.