Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jersey City, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
205 reviews
5 stars
83
4 stars
43
3 stars
18
2 stars
8
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with several customers expressing dissatisfaction with their interactions.
Order Accuracy
Many customers reported issues with incorrect orders, including wrong items and preparation mistakes, leading to frustration.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and unkempt staff, contributing to a negative dining experience.
Food Quality
Customers expressed disappointment with the quality of food and drinks, citing stale items and poorly prepared beverages.
Speed of Service
Multiple reviews noted slow service and long wait times, particularly during busy hours, impacting overall customer satisfaction.
- FKFouzia kanwalDec 11, 20251.0So i am sitting here right now. I ordered two machiatoos and one warm milk for my son. They gave me the machiatos but didn’t give me the milk. They started taking new orders. And started giving them . I just asked “ can i have my milk please? There was an indian guy and be said if you don’t have the patience dont order the food. And he was loud and he repeated 3 times. He was very rude and ill mannered. Coffee was cold . I don’t recommend it
- SSSamNov 30, 20255.0Great customer service! Right inside the Newport Mall. Opens early. Fast and easy.
- CUCons umerNov 23, 20251.0‼️ LAWSUIT waiting to happen‼️ SAFETY HAZARD ‼️POORLY MANAGED ‼️ COFFEE SERVED DANGEROUSLY HOT! with actual STEAM POURING OUT! NOT SAFE! For reference: coffee is as hot as boiling water for tea. Tea is expected to be that hot. coffee is NOT! CLEARLY THEY DO NOT KNOW HOW TO CONTROL THE TEMPERATURE ON THE MILK STEAMER ! Other Dunkin locations make coffee at a safe temperature. THIS ONE DOES NOT! STAFF NEED TO BE RE-TRAINED! ALL IT TAKES IS ONE CUSTOMER TO ACTUALLY GET BURN FOR A LAWSUIT! FIX THIS !
- TBT BhattacharjeeNov 11, 20255.0Dunkin never fails to deliver a good cup of coffee! The taste is rich and consistent every time. Tried Dunkin’s Toasted White Chocolate Iced Signature Latte (holiday menu 2025) and absolutely loved it! It’s rich, smooth, and has just the right touch of sweetness with that cozy toasted flavor. Tastes like the holidays in a cup ☕️ . Dunkin’s hot chocolate is always a winter favorite. In heavy cold, it tastes extra comforting — rich, warm, and super delicious. It’s the kind of drink that instantly warms your hands and your mood. A perfect pick-me-up on freezing days! I always look forward to their holiday collection every winter — it never disappoints! The staff is quick and friendly, and my order is always ready on time. Sometimes the taste can vary depending on who’s making it, but overall it’s reliable and great for a quick caffeine fix!
- UPUsha PatelAug 21, 20251.0Hi my hot chocolate not good like test water I am coming every time but this time not good Thanks
Frequently Asked Questions About Dunkin'
What are the hours of operation for this Dunkin' location in Jersey City, NJ?
The Dunkin' at 30 Mall Dr W in Jersey City is open Monday to Friday from 5:30 AM to 8:30 PM, Saturday from 5:30 AM to 8:30 PM, and Sunday from 6:00 AM to 7:00 PM.
Does this Dunkin' offer delivery and pickup services?
Yes, this location offers both delivery and curbside pickup services.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch options.
What are some popular menu items and specialties at this Dunkin'?
Specialties at this Dunkin' include espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
Where is this Dunkin' located exactly in Jersey City?
This Dunkin' is located at 30 Mall Dr W, Newport Mall, in the Hudson sublocality of Jersey City, NJ 07310.
What should I know about the parking or nearby transportation options when visiting this Dunkin'?
Dunkin' is conveniently situated in Newport Mall, close to car rental agencies such as Budget Car Rental and SIXT Rent a Car Jersey City Newport Centre, making it easy to stop by if you're traveling by car.
Are there other coffee shops nearby where I can visit along with Dunkin'?
Yes, nearby coffee shops include Gloria Jean's Coffee and Starbucks, both located in the Newport Mall area, making it convenient to compare different coffee options or enjoy a coffee crawl.
What nearby dining options are available if I want to try other restaurants besides Dunkin'?
Close to Dunkin', you can find eateries like The Cheesecake Factory and Panera Bread in Newport Mall, perfect for exploring more meal options before or after visiting Dunkin'.
What seasonal or new menu items are featured at this Dunkin'?
This holiday season, Dunkin' is featuring a new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher to spread holiday cheer.