Dunkin'

3.9
691 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jersey City, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin'
402 Grand St, Jersey City, NJ
07302, United States

Hours

Reviews

3.9
691 reviews
5 stars
348
4 stars
144
3 stars
78
2 stars
23
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; some customers report friendly service while others describe rudeness and unprofessionalism.

Food Quality

Multiple reviews mention issues with food quality, including stale items, incorrect orders, and concerns about hygiene.

Service Speed

Customers frequently comment on slow service, particularly during busy hours, with some noting that drive-thru is faster than in-store.

Cleanliness

Several reviews highlight cleanliness issues, including dirty tables and concerns about food handling hygiene.
  • BB
    bettyboo1030
    Sep 2, 2025
    1.0
    I placed a mobile order for drive thru. Went to the drive thru to let them know my order I got told by the employee with a nasty attitude you just placed this order umm what’s your point is there a difference between me placing a “drive thru” mobile order and me telling you the order from my mouth I thought it would be easier on the employees instead of me getting to the drive thru and trying to figure out what I want wasting time. Plus the app even tells you to be near when placing a mobile order when getting certain drinks like girl are you dumb.Even McDonald’s don’t complain like I confused am I’m supposed to place the order and wait 10 mins this ain’t no door dash order. The Dunkin’ Donuts on MLK never complains they need to teach y’all some good customer service they way I wanted to go off on her ignorance but I play nice with ppl who dealing with my food. The everything bagel bites, ice coffee and donuts I got were nasty throwing everything in the trash I will never return here yuck stomach bubbling tried to eat it but I just can’t eat no nasty food and one of the donuts had some bs on it 🤢 and they put my donuts in a box that had coffee stains on it and one of the employees in the back had pass the drive thru window holding a basket of bread look like croissants and the basket whatever you would call it had openings the bread was touching his shirt and arms by the way he was carrying it
  • CL
    Coral Ludwig
    Jul 31, 2025
    5.0
    The woman at the drive thru is seriously so nice! This is also a pretty good Dunkin
  • SI
    Solomon Iddrisu
    Jul 27, 2018
    5.0
    Very convenient with a great customer service

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Jersey City, NJ?

Dunkin' in Jersey City, NJ is open 24 hours a day, 7 days a week.

Where is Dunkin' located in Jersey City?

Dunkin' is located at 402 Grand St #436, Jersey City, NJ 07302.