Dunkin'

3.6
562 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jersey City, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1513-1515 Kennedy Blvd, Jersey City, NJ
07305, United States

Hours

Reviews

3.6
562 reviews
5 stars
252
4 stars
99
3 stars
60
2 stars
20
1 star
131

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and communication.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including wrong items and missing items, leading to dissatisfaction.

Cleanliness and Atmosphere

While some customers noted the cleanliness of the location, others mentioned a lack of proper seating and a chaotic environment.

Speed of Service

Several reviews indicated slow service times, particularly during busy hours, contributing to a negative experience for customers.

Product Quality

Customers frequently complained about the inconsistency in food and drink quality, with many expressing disappointment in the taste and preparation of their orders.
  • WV
    willberth valdez
    2 days ago
    1.0
    Tell me why I ordered two coffee and they got both of the coffee wrong when I orden and ice cocoa mocha ice late and they gave me a regular ice latte with mocha swirl and when I told them they were wrong just gave me attitude and throw my food in the counter and walked away , the service sucks and the employees are just giving attitude for not reason if you don’t like your job quit and stop making other people wasted their time
  • ED
    Erik D-H
    Nov 8, 2025
    5.0
    Pretty nice
  • 1E
    1893 Empire
    Nov 5, 2025
    1.0
    Ownership needs to step in to fix this situation of that rude and extremely impolite person working the drive-through. This needs to be taken care off for good!
  • JV
    joss vp
    Oct 28, 2025
    1.0
    ATTENTION MOBILE ORDER CUSTOMERS: I placed a mobile order and almost immediately I went in to get it. When I got there my order was not there. I was standing waiting for my order when this man comes from outside to bring back a bag that happened to be mine. He mistook the order and once I saw it was mine, I requested for it to be remade because it had left the facility and we don’t know what happened to the food once it left the doors. To no surprise, the lady with the heavy eyeliner and reddish hair decided to what I assume in their language to the ladies in the back making the food to play it off and give me the same bagel back. The back lady did in fact did that and I refused to get that bagel. They refused and yelled and this male thought I was going to let a grown man yell at me. Absolutely not today! They did not throw away the bagel to what I assume they’re going to reheat and sell to another. If you’re going to order from here, please make sure to order in person and watch what food they give you.
  • JM
    Jasia Moriasi
    Oct 13, 2025
    1.0
    everytime i come there they mess up my order, don’t understand what im saying and they all have nasty attitudes. they messed up my order and refused to give me my money back just a gift card

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Jersey City, NJ?

Dunkin' in Jersey City is open from 5:00 AM to 9:00 PM Monday through Friday, and from 6:00 AM to 9:00 PM on Saturdays and Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.