Dunkin'

3.9
330 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jersey City, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin'
739 Bergen Ave, Jersey City, NJ
07306, United States

Hours

Reviews

3.9
330 reviews
5 stars
165
4 stars
60
3 stars
48
2 stars
21
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rudeness, lack of acknowledgment, and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and reports of roaches in the food area.

Atmosphere

The presence of homeless individuals in and around the store detracted from the overall ambiance for many customers.

Product Quality

While some customers enjoyed the food and drinks, others complained about watered-down coffee and incorrect orders.

Staff Attitude

Feedback indicated a mix of friendly and unprofessional staff behavior, with some customers feeling ignored or disrespected.
  • JN
    Joshua Nan
    Nov 16, 2025
    4.0
    Chill employees, no bathroom, a few seats, just grab your food and go.
  • RS
    Reddy saikrishna
    Sep 28, 2025
    1.0
    Pathetic , can’t make simple cofffeee
  • AG
    Abigail Gomez
    Sep 25, 2025
    1.0
    On Sept. 25 around 3 pm, an elderly man fell inside the store, and the employees did NOTHING, not even call 911 after several customers begged them to. Customers had to step in while the staff just stood there. Absolutely disgraceful and heartless. This place doesn’t deserve a single customer if they can’t help people when they need it most!
  • MK
    Mike Kernizan
    Jul 13, 2025
    2.0
    Whatever you don’t get food from here. There’s never soap in this bathroom. Like never. Drinks, cool.. food no thank you.
  • JF
    James Fed
    Jun 20, 2025
    1.0
    I took my order today around 2 o clock there was 2 guys working There was no sense of customer service no greeting, no thank you, not even basic courtesy. The store wasn’t busy, so there was no excuse for the carelessness and disrespect. If this is how they treat customers, they shouldn’t be working in a customer-facing role. Completely disappointed. I will never order from this store again

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Jersey City, NJ?

Dunkin' in Jersey City, NJ is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.