Dunkin'

3.8
563 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jersey City, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin'
31 Broadway, Jersey City, NJ
07306, United States

Hours

Reviews

3.8
563 reviews
5 stars
261
4 stars
118
3 stars
73
2 stars
28
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others noted rudeness and poor order accuracy.

Cleanliness

Several reviews highlighted cleanliness issues, including unsanitary conditions and dirty prep areas.

Order Accuracy

Many customers experienced problems with incorrect orders and items missing from their requests.

Pricing

Some customers felt that prices were higher than at other locations, leading to dissatisfaction.

Wait Times

Frequent complaints about long wait times, especially during peak hours, were noted.
  • SV
    seeram venkatesh Venky
    Nov 13, 2025
    5.0
    my goto coffee place everyday
  • DB
    David Biron
    Oct 28, 2025
    1.0
    She asked me if I want my change and the bottled water tastes like tap
  • CT
    Chuc To
    Oct 22, 2025
    5.0
    All the stuff are so friendly and nice, my day start Dunkin macchiato Coffee
  • KR
    keshia roberts
    Jul 28, 2025
    1.0
    I am the mail woman and this business is the only bathroom on my route and in order to for me to use the bathroom I have to purchase something which is unfair
  • TT
    Tay
    Jul 12, 2025
    1.0
    This is probably the worst Dunkin I’ve ever gone to on multiple occasions. They don’t pay attention to your order so I’m constantly having to tell them to add cold foam or double check to make sure they gave me decafe even though it says it on the sticker that’s on the cup. Recently I was handed my coffee that was a mess, cold foam all over his fingers, popping out the top of the cup and running down the cup and all he said was “Here” he didn’t even attempt to clean it off first. Depending on who’s making the food more times than not the wraps are burnt and the bagels are so tough you can’t even chew it. My last straw was seeing two ants in my iced green tea. You’re better off going to a different location in the area, don’t waste your money.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 31 Broadway in Jersey City, NJ?

Dunkin' is open daily from 5:00 AM to 10:00 PM.

Does Dunkin' at Jersey City offer delivery and curbside pickup?

Yes, this location offers both delivery and curbside pickup services.