Dunkin'

3.6
288 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jersey City, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
183 12th St, Jersey City, NJ
07310, United States

Hours

Reviews

3.6
288 reviews
5 stars
131
4 stars
46
3 stars
34
2 stars
8
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and unprofessional behavior.

Product Consistency

Many customers expressed dissatisfaction with the quality and accuracy of their orders, particularly regarding coffee and food items.

Cleanliness Issues

Numerous reviews highlighted concerns about hygiene and cleanliness, particularly in food handling and restroom conditions.

Speed of Service

While some customers appreciated the fast service, others noted significant delays and poor management during busy times.

Customer Experience

Overall, customer experiences varied widely, with some enjoying their visits while others reported negative interactions and dissatisfaction.
  • JA
    Jess Agosto
    6 days ago
    5.0
    Mugdha is the best! Sweet girl makes the best coffee ever!
  • AV
    Anthony Villano
    Oct 12, 2025
    1.0
    I want black coffee,they Dave me with milk,I asked again to give me black coffe(i love dunking donuts coffee, very smooth)they gave brown water, I said it was a coffee,after they gave me black hot water without taste of coffee, I shocked 😲
  • HP
    Hemesh Parikh
    Oct 9, 2025
    5.0
    I feel like 1 of the best location around, always fast and friendly service with speed, they deserve 5 star 👍
  • JS
    Jonathan Slyker
    Sep 8, 2025
    1.0
    At 8:30 to refused to make decaf for me
  • KK
    Kimberly
    Aug 14, 2025
    4.0
    The iced caramel latte i purchased wasn’t the best ive had but the workers were friendly and the donuts were yummy☺️

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Jersey City, NJ?

Dunkin' in Jersey City is open from 5:00 AM to 10:00 PM Monday through Friday, and from 6:00 AM to 10:00 PM on Saturdays and Sundays.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, the Jersey City Dunkin' offers both delivery and curbside pickup services.