Dunkin'

4.2
317 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jersey City, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
147 Palisade Ave, Jersey City, NJ
07306, United States

Hours

Reviews

4.2
317 reviews
5 stars
189
4 stars
69
3 stars
27
2 stars
11
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising the staff's friendliness and efficiency, while others report rude behavior and poor service.

Order Accuracy

Several customers expressed frustration with incorrect orders, including wrong drink types and added ingredients despite specific requests.

Cleanliness

While some reviews mention a clean environment, there are concerns about hygiene practices, particularly regarding staff handling food.

Speed of Service

Many customers appreciate the quick service, especially during busy hours, although some report long wait times for simple orders.

Overall Experience

The establishment has a loyal customer base who enjoy the food and drinks, but there are significant complaints that could deter new customers.
  • DG
    Deborah Gilbert
    Nov 2, 2025
    1.0
    Visited the location at 147 Palisade and will never go back. The server came from cleaning the tables and didn’t wash her hands to make my coffee. I asked for Almond milk and I think she deliberately put whole milk in my coffee. So to be on the safe side, I asked her co-worker to make me another one and she said she would have to charge me. Worst Dunkin Donut shop in the entire U.S.
  • JJ
    Jason
    Oct 8, 2025
    1.0
    How dumb does a person have to be to put sugar in coffee if I did not request it? Im diabetic they put tons of sugar in the coffee! Not the first time they did this!!
  • OA
    Olivia Alicea
    Oct 4, 2025
    2.0
    Terrible attitudes! Doesnt matter how nice you are. They take it out on your food. I asked for toasted croissant with a little extra butter. Not toasted and they put half the tub of butter! They either put none or too much!
  • HF
    HANNAH FRENCH
    Sep 21, 2025
    5.0
    Nice people who works there. They're fast with mobile and in-store orders. Awesome food preparation and it's clean. Bathroom for customers only with a key.
  • EW
    Ed Wiegner
    Sep 8, 2025
    5.0
    Consistent and predictable.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Jersey City, NJ?

Dunkin' in Jersey City, NJ is open Monday to Friday from 4:00 AM to 8:00 PM, and on weekends from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.