Customers frequently praised the food for its delicious flavors and variety, with many highlighting specific dishes like the bulgogi and wonton soup.
Service
The staff received numerous compliments for their friendliness and helpfulness, with specific mentions of employees like Ross who enhanced the customer experience.
Atmosphere
The establishment is noted for its clean, welcoming environment, often described as calm and suitable for dining or studying, with added features like board games.
Inconsistency
Some customers reported inconsistencies in food quality and service, particularly regarding wait times and portion sizes.
Value
Many reviews indicated that the food is reasonably priced, providing good value for the quality and portion sizes.
RP
remi june paraguya
Nov 13, 2025
5.0
this place is so amazing i love coming here to hang out with friends and eat and drink
AS
Ashanti Storr
Nov 6, 2025
5.0
I already loooved Gong Cha, now I'm finally trying Daikon Carrot & already hooked on the calamansi drink 🫶🏾
JL
J L
Nov 3, 2025
2.0
Decided to come here for an early dinner based on the many 5-star reviews and 4.8 Rating and stating I am disappointed is an understatement.
Ordered at 5:10pm at the kiosk and we were the only ones in the establishment. We didn't get called until 6:05pm... almost an hour wait is unacceptable given the circumstances. We did see a couple of people coming in to pickup their takeout orders but it still doesn't justify the long wait. There was only 1 person prepping the orders. The food was lukewarm at best when we got it and at that time it has gotten more busier (6 more people standing around waiting). The K-Pop sauce that came with the Beef Bulgogi Rice they had trouble finding and when we opened the lid it was cold and not appetizing at all (see pic) and the Tokyo Street Popcorn chicken looked nothing like the menu photo (see pic). We waited so long we vaguely remembered how each menu item was supposed to be and only realized later on at home.
If it wasn't for two hungry kids we would've asked for a refund and left after waiting 30 mins. We fed the kids quickly and left with the rest of the food. After reheating the food at home the tacos we actually really tasty. Sad that we couldn't enjoy it there.
I trust that all those 5-star reviews had great food but my family and I'm experience was the polar opposite. I left an extra Star solely on the tacos tasting great (after we reheated it ourselves). The person prepping the food should've had more help honestly and it would have been a completely different experience.
LA
Larry Ashby
Oct 30, 2025
5.0
The food makes you feel like you’re at your favorite restaurant eating delicious food that doesn’t break the bank & fills you up! Definitely try it out! You won’t be upset!
LT
L T
Oct 22, 2025
5.0
The Hong Kong wonton soup has me and friend in a chokehold! Did not expect that, was impressed!! and the shrimp po boy so good as well as the waffle fries and Korean chicken bowl. I’ve also tried the lemon grass chicken.. very pleased with it. Flavor is there, service is great take out or dine in they got it covered