Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, incorrect orders, and unprofessional staff behavior, leading to a negative overall experience.
Food Quality
Many reviews indicated dissatisfaction with food quality, describing items as stale, cold, or poorly prepared.
Cleanliness
Some customers appreciated the cleanliness of the restaurant, while others noted dirty conditions and poorly maintained areas.
Customer Experience
Several reviews highlighted a lack of customer engagement and friendliness from staff, contributing to a poor dining experience.
Mixed Reviews
While some customers had positive experiences, many others expressed disappointment, indicating a significant inconsistency in service and food quality.
BO
Brendían O'Múelrúa
Oct 29, 2025
1.0
The service was terrible. I lost my wallet in their parking lot and some ditsy fly hung up the phone on me and kept rejecting my phone calls to inquire about where it was. This raises serious concerns regarding personal information and was unprofessionally handled. I hope that worker gets fired and you’re lucky the police found it first. I’ve reported this to corporate, good luck keeping a job or finding a new one. Think twice before you hang up the phone on a customer.
MS
Myra Sabel
Oct 15, 2025
3.0
I went through the drive through and ordered a breakfast with tea. Device was fast. When I went to drink tea if was just hot water and cold milk. The teabag was in the bag. I had to pull over to make my tea. If I hadn't noticed before arriving at my destination I might have almost cold water to make tea with.
RE
Randell Ellison
Oct 11, 2025
5.0
Good experience
CC
Christine
Oct 1, 2025
1.0
These people are so incompetent. This has happened a few times.
Editing my review because they asked me to contact them. When I went online to contact them it wasn't letting me push through my response so I will say this if you see it again your store is terrible the service is terrible they constantly make mistakes this happens to a lot of people fix the problem I will not be coming to this location any longer the reviews for your store should be a two star. Look at all your reviews they're terrible
KP
Key Pompey
Sep 19, 2025
1.0
If you are looking for fast-food this is not the place. I stopped at this location before work and it literally took 20+ minutes for me to receive my food. I only ordered a chicken biscuit meal (nothing excessive). This wait time was absolutely ridiculous. It seemed like the staff were going in circles to look busy, meanwhile no one was receiving their food aside from those in the drive-thru. I will NOT be returning to this location. Time is precious ✨️ I'm still trying to find the 20+ minutes I lost this morning 😮💨.