Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
4.0
1,751 reviews
5 stars
857
4 stars
406
3 stars
229
2 stars
75
1 star
184
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Order Accuracy
Many reviews highlighted issues with incomplete or incorrect orders, leading to frustration among customers.
Cleanliness
While some customers noted the restaurant was clean, others reported unsanitary conditions, including hair in drinks and roaches in the bathroom.
Speed of Service
There were frequent complaints about long wait times, particularly in the drive-thru, despite some customers praising quick service.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received stale or improperly prepared items.
- DIdave IJan 4, 20264.01/3/26 a fine McDonald's. Friendly staff in the drive thru. Fries hot and fresh!
- JAjohnny astacioJan 1, 20265.0Staff here is always nice, food is always hot and place has a great ambiance (for a McDonald's)
- MBMini BaccaDec 15, 20251.0Girl morning manager took away my food
- JEJohn EspinozaDec 3, 20251.0Order two cheese burgers meal and 10 pc nuggets. Order was incomplete. Burgers no where to be found. Paid $16 for nuggets.
- JAJessica AlomarNov 11, 20251.0Dude… manager response to my moldy egg sandwich was “no it’s like that sometimes that’s why.” 😂 It’s all good though. They offered me my $8 back so don’t worry everything is okay. Case closed! Stay away from this location. There’s a better one close by on river st. Or better yet just bring food from home. It’s better. P.s. I’m not coming back for my $8. Merry Christmas. 🎁
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 193 Essex, Hackensack?
McDonald's at 193 Essex, Hackensack is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery service?
Yes, McDonald's offers delivery service available 24/7 with options including delivery, same-day delivery, curbside pickup, and no-contact delivery.
Is there a drive-through service available at this McDonald's?
Yes, the McDonald's at 193 Essex has a drive-through open 24 hours a day, 7 days a week.
How can I order McDonald's food online or via mobile apps?
You can order McDonald's food online through their delivery website or via the McDonald's app available on Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa payment options.
Does this McDonald's offer WiFi and other services?
Yes, services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby public transit can I use to get to McDonald's at 193 Essex?
You can use NJ TRANSIT-Essex St train and bus station, as well as Essex St train station, both nearby, to reach McDonald's conveniently.
Are there any notable dining options near McDonald's at 193 Essex?
Nearby dining options include La Costena Market, offering Colombian and Caribbean cuisine, and the Maywood pub/business nearby.
What healthcare facilities are close to McDonald's at 193 Essex?
Nearby medical centers include Hackensack Professional Center, Bergen Invasive Cardiovascular Consultants, Sharma Sarika MD, and Hackensack Neurology Group for various health services.
Where can I find automotive services near McDonald's at 193 Essex?
D'Innovation Automotive Systems and Window Tint is nearby, offering car window tinting, automotive repair, and car stereo services.