Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
4.0
1,744 reviews
5 stars
854
4 stars
404
3 stars
229
2 stars
75
1 star
182
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders and missing items, indicating a need for better quality control.
Cleanliness
While some customers noted the restaurant was clean, others reported unsanitary conditions, including hair in drinks and dirty bathrooms.
Speed of Service
The drive-thru service was often described as slow, with many customers expressing frustration over long wait times.
Food Quality
Feedback on food quality was varied, with some praising fresh and hot items, while others complained about stale or poorly prepared food.
- JAJessica AlomarNov 11, 20251.0Dude… manager response to my moldy egg sandwich was “no it’s like that sometimes that’s why.” 😂 It’s all good though. They offered me my $8 back so don’t worry everything is okay. Case closed! Stay away from this location. There’s a better one close by on river st. Or better yet just bring food from home. It’s better. P.s. I’m not coming back for my $8. Merry Christmas. 🎁
- RTroxana teranNov 6, 20251.0My daughter was eating a mcchicken and mid way biting she had felt something in her mouth and she spit it out and it was a bone! Be careful
- UPUnknown PersonOct 25, 20255.0I just wanted to apologize to the guy that works on Sunday morning at the first window. This was a few weeks ago in October of 2025. I was screaming and crying because I wanted the shake to be great like it always was by first in line. The guy went out of his way to help by even suggesting to make it in front of his so it comes out not soupy but I was so focused on being upset that I didn't hear what he was saying until after my dad told me. I appreciate his help and I feel really guilty on how I treated him. I suffer from severe anxiety, ocd, and autism spectrum so sometimes I get out of control but that was no excuse on how I treated him. I hope you all can forgive me here and I hope this guy reads this or someone at least tells him about this message but if not I understand. Thank you
- SEshigrid_ elizabethOct 15, 20251.0Everytime I come here through drive through they always make me park even if it’s just nuggets. And sometimes is not even busy. It’s supposed to be a fast food restaurant, I get it if my order was big but I come here for nuggets and they always tell me to park and wait for a long time
- CRCharlese ReynoldsOct 13, 20251.0If I could give it 0 I would. The RUDEST workers alive. At 4:30 in the morning insisted I wait outside for over 10 minutes in the rain waiting for an uber order. They never came back to the window. Honestly they both should be fired. One male. One female. Both occasionally made eye contact with me outside and proceeded to ignore me as I stood outside.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 193 Essex, Hackensack?
McDonald's at 193 Essex, Hackensack is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery service?
Yes, McDonald's offers delivery service available 24/7 with options including delivery, same-day delivery, curbside pickup, and no-contact delivery.
Is there a drive-through service available at this McDonald's?
Yes, the McDonald's at 193 Essex has a drive-through open 24 hours a day, 7 days a week.
How can I order McDonald's food online or via mobile apps?
You can order McDonald's food online through their delivery website or via the McDonald's app available on Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa payment options.
Does this McDonald's offer WiFi and other services?
Yes, services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby public transit can I use to get to McDonald's at 193 Essex?
You can use NJ TRANSIT-Essex St train and bus station, as well as Essex St train station, both nearby, to reach McDonald's conveniently.
Are there any notable dining options near McDonald's at 193 Essex?
Nearby dining options include La Costena Market, offering Colombian and Caribbean cuisine, and the Maywood pub/business nearby.
What healthcare facilities are close to McDonald's at 193 Essex?
Nearby medical centers include Hackensack Professional Center, Bergen Invasive Cardiovascular Consultants, Sharma Sarika MD, and Hackensack Neurology Group for various health services.
Where can I find automotive services near McDonald's at 193 Essex?
D'Innovation Automotive Systems and Window Tint is nearby, offering car window tinting, automotive repair, and car stereo services.