Mixed reviews on food quality, with some customers praising fresh ingredients while others reported stale bread and insufficient meat.
Customer Service
Customer service experiences vary; some staff are friendly and helpful, while others are reported as rude or inattentive.
Pricing
Many customers find the prices high relative to the portion sizes and quality, leading to disappointment.
Consistency
Inconsistency in order accuracy and food preparation has been noted, with several customers receiving incorrect or poorly made sandwiches.
Overall Experience
While some customers enjoy the sandwiches and service, others express dissatisfaction and indicate they may not return.
MG
Maryann Giardina
Oct 7, 2025
2.0
This is not the Primo Hoagie I remembered and loved. I ordered a Turkey Schwartzie on a Primo roll. It was 1/2-2/3’s of the size it used to be. It used to be a wider roll too. The basic taste was there but there was a thin layer of turkey, barely any cole slaw or Russian dressing. $17!! I added a bag of chips- $5, so over $22 order. I asked for a side of pickles- there were 2 pickle chips in a small container. In the past, you could share the Primo roll size with another person-not now. So when did they change the size? I actually thought I got the smaller size that I showed it to the clerk before leaving. She said that it was the right one- did not even feel the same carrying it out. Anyway- she had the print out of my order but never gave me a receipt. That used to mean a free hoagie but don’t know now. I said nothing because i already felt awkward asking about the size and getting a few more pickles. When you know what it used to be compared to what it is now - just disappointing. I get the price increases as that has happened everywhere but why lower the size and quality. Like others on the reviews, I was going to send a picture because seeing it would tell all!
AO
A. O'Brien
Sep 19, 2025
2.0
I'm not from this area but I was visiting the nearby bird sanctuary so I figured I'd give this location a shot. I used the app to place an order for pickup at around 1:24. I got there around 1:17 and when I went in I greeted the clerk and acknowledged that I was a few minutes early but thought I would stop in just in case the order was already finished. The clerk was so rude and was like well it's not so you'll have to wait then begin shaking his head like he couldn't believe how stupid or ignorant I was to be standing there. I could understand if I went in and was being demanding or rude but I had already said no worries, I just thought I would check. The female clerk who ultimately made my sandwich was very kind and she made an outstanding sandwich but I don't think I would go back because I would really rather not be spoken to like that. His attitude was unappreciated and would have been under any circumstances but especially because I was using my birthday coupon and just trying to enjoy my day.
LW
Lynn Whitenight
Sep 19, 2025
4.0
Yop of the line sandwiches and toppings. Good quality ingredients used.
JU
john utkus
Sep 9, 2025
5.0
I haven't been to a Primo's in a while. It did not disappoint. Very nice place, friendly staff
JM
Jacob Moore
Aug 28, 2025
5.0
Absolutely the best sandwich shop in south jersey, highly recommend!