Wingstop

Reviews

• JT

  Jack timlin

  2 days ago
  1.0
  I am disappointed. I was expecting great food to come for me and my daughter but we ended up getting basically nothing we wanted other then the fries.. Poor quality, cant get the order right, overall terrible.
• KE

  K. Edwards

  5 days ago
  4.0
  The restaurant was clean upon arrival and I was greeted by one of the employees. They must have a lag in their system. I placed an order at 12:43pm for a pick up at 5:15pm. The order didn't show up on their screen until about 5:10pm and I was at the restaurant at 4:55pm. The employees pivoted quickly and fulfilled the order based off of my email. It was hot and fresh and they got it correct. I only left off a star because of the delay and I had to wait for my order, which wasn't really a huge deal. It was quiet, and the employees were quick.
• CT

  cesario tobia

  Dec 29, 2025
  1.0
  No sense of customer service from staff. A simple greeting, or to let me know that my order is ready would have made a difference. This place has glum workers who look miserable doing their jobs. Will never buy from this place ever.
• TR

  Tom Reitemeyer

  Dec 22, 2025
  1.0
  Ordered online for pickup. Ordered 2 chicken tenders meals each with a large cheese fry. I pickup my order and when I get home they substituted corn for the fries! So I drive all the way back and say hey, you gave me corn instead of fries and he said yeah, we are out of fries so we gave you corn. First of all, how do you run out of fries by 7pm? Second, why didnt you tell me when you handed me my order that you did this? When I ask for a refund on the fries you say your system is down so you cant do that but you can give me celery instead of the corn. Not even hey sorry, we can give you an extra piece of chicken or something for the inconvenience. The fact they subbed something out without telling me and then not refunding me for the extra charge I had to pay to go up to a large fries and add cheese is horrible customer service. So I paid $36 for 2 drinks, 10 tenders, and some corn that my kids did not want. I have never had an issue at any other wing stop! Fix this location immediately!
• JM

  J M

  Dec 10, 2025
  1.0
  I set my order to be ready at a certain time. I walked in and the monitor said it was ready. This was confirmed by the female at the register. She then apologized and said they hadn’t started it yet but it would be ready in 10 min. 10 min went by, I asked a man at the register who said “Sorry, we just started it. It’ll be ready in 10 min.” Another 10 min goes by (30 total), a different guy tried to tell me I only just placed my order. I showed him the email confirmation from 50 min earlier but he didn’t care. He said “The monitor is never wrong”. Odd statement. He then proceeded to say “It must be a glitch”. Hmm, I thought “The monitor is never wrong”…? Had he not been accusatory, rude and dismissive, I wouldn’t be writing this. I asked for a refund but they refused. Ridiculous. The one guy said they would throw in extra wings for the trouble but, they did not. Beyond that, the music was unusually loud, 3 of the workers were on their phones and the soda machine was out of syrup for the Dr Pepper and the iced tea had root beer. The only good part of this encounter was, the female cashier I spoke with upon arrival, was upbeat and kind.

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