Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews highlighted issues with food quality, such as cold items, incorrect orders, and overall dissatisfaction with the taste and presentation.
Cleanliness
While some customers noted clean facilities, others reported unsanitary conditions, particularly in restrooms and food preparation areas.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of customer care.
Inconsistent Experience
Customer experiences varied widely, with some praising the service and food while others expressed frustration and disappointment.
AB
Annie Bu
6 days ago
3.0
How does a McDonald's have no soda? Then when we ordered a sweet tea, they gave us a lemonade instead. The lemonade was so sweet, it gave me a headache.
ZB
Zahvi Bo
Jan 4, 2026
1.0
Overall, the experience was absolutely horrible and tonight was the icing on the cake... And I'm a local resident of the area, so this is written after several times! The place was beyond dirty and disgusting for a fast food place! The food was cold by the time it got to us, the fries were warm and soggy, the soda's were flat and the staff was not that friendly and when mentioned that the place was a dirty and the tables needed attention, the response was "oh well, go write a review"... So here I am! There is a clear lack of leadership at this establishment and as someone who has leadership skills in various different jobs including management in fast food, these employees are lucky I don't run the show there, because if I did, they would learn the definition of "if you have time to lean, you have time to clean and if don't wanna clean, then clock out, go home and lean on your own countertop and I will call someone in who wants to work"! I honestly would rather travel to a different McDonald's than subject my family to a sesame seed above deplorable conditions and horrendous customer service. The place is a bunch of kids ran by a troglodyte of a manager to say the least. Avoid this place at all costs if you can and go to the next closest McDonald's for a better experience with more fresh food and drink.
***If and when I return to this location, I'll update my review. Just wish the owner would do something about this. This place is in the town I call home and really hope this place makes a turn around***
(Ps- the kicker was, the place wasn't even busy!)
RG
Rebecca gray
Jan 4, 2026
3.0
Tables & drink fountain area were dirty. Floors needed to be swept. One of our burgers had no pickles on it so we asked for some pickles and we were rudely told that they needed to see the sandwich.
KH
Kevin Hennings
Dec 29, 2025
5.0
They have come a long way, previously like 2023 they were terrible however do to management change is the best , polite and very detailed, always get exactly what we ordered with a smile 👍,, definitely avoid the Stroudsburg location,long lines and hardly speak English
BO
Bill Overholser
Dec 27, 2025
2.0
Not the fault of the workers but with the kiosks there was no one at the counter. I waited over five minutes just to get ketchup. Very frustrating and ridiculous.
What are the regular opening hours of McDonald's at 10 Simpson Rd, Columbia, NJ?
McDonald's is open from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday. On Thursday through Saturday, the hours are 6:00 AM to 10:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery service is available daily from 7:00 AM to 10:00 PM.
Does this McDonald's have a drive-through and what are its hours?
Yes, the drive-through is open from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and until midnight on Thursday through Saturday.
Can I order McDonald's food online for delivery or pickup at this location?
Yes, you can order online for delivery or curbside pickup using their delivery URL or the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are available at this McDonald's?
Available services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What can I do near the McDonald's on 10 Simpson Rd in Columbia, NJ?
Nearby places include Taco Bell and Pizza Hut Express if you're interested in more dining options, and the Delaware Water Gap National Recreation Area for outdoor activities.
Are there convenient fuel stations near this McDonald's?
Yes, Exxon & Mobil Stations and TravelCenters of America are nearby for refueling and convenience needs.
Where can I get coffee near McDonald's at 10 Simpson Rd?
Starbucks is a nearby coffee shop where you can grab a coffee before or after your visit to McDonald's.
How can I earn rewards at McDonald's?
You can earn points for free food by joining MyMcDonald's Rewards, accessible via their website link.