McDonald's

3.6
2276 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10 Simpson Rd, Columbia, NJ
07832, United States

Hours

Reviews

3.6
2,276 reviews
5 stars
850
4 stars
512
3 stars
381
2 stars
166
1 star
367

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted issues with food quality, such as cold items, incorrect orders, and overall dissatisfaction with the taste and presentation.

Cleanliness

While some customers noted clean facilities, others reported unsanitary conditions, particularly in restrooms and food preparation areas.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of customer care.

Inconsistent Experience

Customer experiences varied widely, with some praising the service and food while others expressed frustration and disappointment.
  • AB
    Annie Bu
    6 days ago
    3.0
    How does a McDonald's have no soda? Then when we ordered a sweet tea, they gave us a lemonade instead. The lemonade was so sweet, it gave me a headache.
  • ZB
    Zahvi Bo
    Jan 4, 2026
    1.0
    Overall, the experience was absolutely horrible and tonight was the icing on the cake... And I'm a local resident of the area, so this is written after several times! The place was beyond dirty and disgusting for a fast food place! The food was cold by the time it got to us, the fries were warm and soggy, the soda's were flat and the staff was not that friendly and when mentioned that the place was a dirty and the tables needed attention, the response was "oh well, go write a review"... So here I am! There is a clear lack of leadership at this establishment and as someone who has leadership skills in various different jobs including management in fast food, these employees are lucky I don't run the show there, because if I did, they would learn the definition of "if you have time to lean, you have time to clean and if don't wanna clean, then clock out, go home and lean on your own countertop and I will call someone in who wants to work"! I honestly would rather travel to a different McDonald's than subject my family to a sesame seed above deplorable conditions and horrendous customer service. The place is a bunch of kids ran by a troglodyte of a manager to say the least. Avoid this place at all costs if you can and go to the next closest McDonald's for a better experience with more fresh food and drink. ***If and when I return to this location, I'll update my review. Just wish the owner would do something about this. This place is in the town I call home and really hope this place makes a turn around*** (Ps- the kicker was, the place wasn't even busy!)
  • RG
    Rebecca gray
    Jan 4, 2026
    3.0
    Tables & drink fountain area were dirty. Floors needed to be swept. One of our burgers had no pickles on it so we asked for some pickles and we were rudely told that they needed to see the sandwich.
  • KH
    Kevin Hennings
    Dec 29, 2025
    5.0
    They have come a long way, previously like 2023 they were terrible however do to management change is the best , polite and very detailed, always get exactly what we ordered with a smile 👍,, definitely avoid the Stroudsburg location,long lines and hardly speak English
  • BO
    Bill Overholser
    Dec 27, 2025
    2.0
    Not the fault of the workers but with the kiosks there was no one at the counter. I waited over five minutes just to get ketchup. Very frustrating and ridiculous.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 10 Simpson Rd, Columbia, NJ?

McDonald's is open from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday. On Thursday through Saturday, the hours are 6:00 AM to 10:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery service is available daily from 7:00 AM to 10:00 PM.