Dunkin'

3.8
648 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Clifton, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
531 Van Houten Ave, Clifton, NJ
07013, United States

Hours

Reviews

3.8
648 reviews
5 stars
333
4 stars
110
3 stars
57
2 stars
37
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service, with some praising friendly staff while others experienced rudeness and unprofessional behavior.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, particularly in the drive-thru, leading to customer frustration.

Cleanliness

While some customers noted the location was clean and well-maintained, others reported dirty bathrooms and unclean dining areas.

Product Quality

Several customers expressed dissatisfaction with the quality of food and drinks, mentioning stale items and poorly made coffee.

Atmosphere

The atmosphere received mixed reviews, with some enjoying the friendly environment while others felt ignored or unacknowledged by staff.
  • YP
    Yasmin Pichardo
    6 days ago
    5.0
    I go every morning to get my coffee; they treat me very well, the service is good, especially the manager who provides excellent service. There was a misunderstanding with my daughter, which is why I made the previous comment, but I've been going there almost every day for a year to get my iced coffee. I love it, excellent service!
  • KG
    Katerin Pichardo Gomez
    Dec 31, 2025
    1.0
    Los cafés más horribles los venden allí
  • GG
    Genesis Guzman
    Dec 23, 2025
    1.0
    Had a horrible experience in the drive thru yesterday 12/22 at approx 7:30pm and onward This is my nearby dunkin where I am a regular I went to purchase a drink and gift card which I’ve purchased before through the drive through And I was discriminated and denied service why I do not know the person failed to provide her name fine but I requested her store number and managers contact information and she completely ignored me Which is not professional at all when there is a customer issue There was absolutely no one behind me in the drive thru to deny me services for drinks and gift card Instead of wasting time and not attending and taking my order when a line finally began while I was trying to order a drink and gift card and asked why she ignored me 3 times and asked what the issue was she threatened to call the police on me and I said proceed with calling the police so I can file a report and call my attorney I have purchased drinks and gift cards at this location numerous of times and of all times this time what was so different !? Completely rude and unprofessional you don’t just blatantly ignore your customers when they have questions or request to speak to a superior when there is a customer issue onsite ! Or threaten them ! With police and tell me to just leave because you feel like it FYI went to the next dunkin nearest you and they had absolutely no issue providing me service via drive through for drinks and gift cards !
  • RG
    Rosario Gamez
    Dec 14, 2025
    1.0
    I love dunkin but this dunkin kinda sucks, everytime I want some donuts after work or have a night craving they NEVER! have 1. Enough donuts or 2. No donuts! I literally have to drive to the Dunkin in Clifton Ave. Now that dunking is amazing always in stock with donuts and treats
  • LB
    Linda Beauty
    Dec 3, 2025
    5.0
    Wow, I absolutely love this place! From the moment you walk in, you can feel the positive energy and attention to detail. It’s always busy, yet impeccably clean, organized, and inviting. The staff are genuinely incredible—so sweet, caring, and attentive. The manager goes way above and beyond always, making sure every visitor feels welcomed and valued. The atmosphere is warm, welcoming, and lively without being overwhelming. You can tell the team takes pride in everything they do, from keeping the space spotless to providing top-notch service. Every time I come here, I leave feeling happy, refreshed, and appreciated. Whether it’s your first visit or hundredth, it never disappoints. Honestly, this place is a gem, and I can’t recommend it enough—it’s hands down one of the best experiences you’ll have!!!

Frequently Asked Questions About Dunkin'

What are the operating hours for the Dunkin' location at 531 Van Houten Ave, Clifton, NJ?

This Dunkin' location is open daily from 5:00 AM to 10:00 PM, except on Thursdays when it opens at 6:00 AM and closes at 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, they offer delivery and curbside pickup services for customer convenience.