Customers praised the delicious hoagies and fresh ingredients, but some reported issues with stale bread and inconsistent sandwich preparation.
Customer Service
Mixed reviews on service; while some staff were noted for friendliness, others were criticized for rudeness and poor handling of orders.
Pricing
Many customers found the prices to be high compared to other sandwich shops, leading to complaints about value for money.
Order Accuracy
Frequent complaints about incorrect orders and issues with substitutions, particularly during busy hours.
Cleanliness
Some reviews mentioned cleanliness issues, including dirty tables and unsanitary food handling practices.
JT
Jim Theisen
4 days ago
5.0
All Primos are in the good to great category, however, this location has a secret super sandwich hero making your sammich.. you know who you are and we thank you!
Great spot, friendly, parking is a PITA. Tip cash.
TM
T “TM” M
Nov 9, 2025
1.0
Absurd prices. Nearly $4 more expensive than some nearby Primo locations for a single sandwich.
Go to a different location and don’t be price gouged.
DW
david worthington
Oct 25, 2025
1.0
I am sorry the good is not all that to be $15 for a turkey and cheese sandwich. Way over proced
GP
Gabriel Palumbi
Oct 6, 2025
2.0
The owner of the Primo name you franchise for has a particular way these sandwiches are supposed to be made.
Bluecheese dressing with miniscule pieces of blue cheese is not the same as the blue cheese crumbles you're SUPPOSED to make the sandwich with.
RR
Ron Federico (Ronzo)
Oct 4, 2025
5.0
Fantastic Hoagie! Go here several times a month. Bread is great and holds up even after a day or 2 in the fridge. Old World is a favorite and has top notch meats. Highly recommend!