Dunkin'

3.6
279 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cherry Hill, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
909 Church Rd, Cherry Hill, NJ
08002, United States

Hours

Reviews

3.6
279 reviews
5 stars
130
4 stars
40
3 stars
34
2 stars
9
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing dissatisfaction with the treatment they received.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including wrong items and poorly prepared food.

Cleanliness and Sanitation

Several customers noted unsanitary conditions, including food safety concerns and improper handling of food.

Food Quality

Many reviews mentioned subpar food quality, including stale items and improperly prepared orders.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and good service, indicating that experiences can vary.
  • OO
    Omar O
    Nov 2, 2025
    1.0
    I was ordering through the drive through around 6:40pm when I pulled up to the drive through order area no body responding back I repeatly try to say hello is there anybody there so nobody answered so I pulled to the drive through window and this lady was being rude said she was talking the whole time which she gave me attitude for no reason for somthong that the problem was on their side I come here all the time in this was enextemptable there should sence accountability in this establishment So I told what wanted it one item told her what I wanted than she said hurry up or I'm not taking your order there behind she was pressuring and rushing this unexemptable and was not busy at all the staff need to learn treat how they would want to be treated and they messed up my drink I dont know who the Manger is at this location but needs to take action for their employessI would not recommend coming here if you want horrible experience
  • NN
    Nayellie Nieves
    Nov 2, 2025
    1.0
    The worse Dunkin you can possibly go to. I ordered extra dark toasted.does it look dark to you? Then the person had the nerve to say “ can you open it in front of me is that darker enough for you”. My husband said yes to get out of there. I noticed and it looks just like the first time. Looks and tasted as if it wasn’t toasted. Another order of a bacon egg and cheese croissant, the cheese wasn’t even melted just looked like they slapped everything on. As if they are in a rush. Horrible establishment. Needs evaluation. And on top of spending $30. Bye
  • BB
    BorellaK
    Oct 17, 2025
    1.0
    Horrible. I’ve had my issues with this Dunkin, mainly the 5am woman employees having a nasty attitude each day. Today the woman at the register was having issues scanning my app barcode for payment, she scanned it 3 separate times. Then the third time she tried it didn’t have enough money to pay for the food. I had $18 on there, and $8 worth of stuff in my order. Now I’m going back and forth with them about how they stole my $18, and they’re asking for more. I gave it to them because I had to get to work but as the manager came over she denied scanning it several times and pointed the finger like I was in the wrong. Never coming here again. Also, they don’t properly mix their drinks at all, but that might be an every Dunkin thing. 10/10 don’t recommend, I’ve been to good ones like the one in Medford, please do not come here.
  • MA
    Madeline Ann
    Oct 13, 2025
    1.0
    I go to Dunkin’ Donuts almost every day, the employees are extremely rude. But the worst thing Happened this past Friday October 10th. I ordered my usual breakfast sandwich, bacon, egg, and cheese before going to work. I ended up not eating it and taking it home. When I was ready to eat, I opened it up to put the bagel and the bacon in the air fryer to toast it… AND THERES WAS A BITE TAKEN OUT OF THE EGG!!! Absolutely disgusting, I will NEVER go back there again. Had I not brought the sandwich home, and decided to eat it at work...... I would’ve never known that I was eating an egg that someone took a bite of!
  • YP
    yaffa peralta
    Oct 5, 2025
    1.0
    My husband went inside to ask for a cup of ice that was all. So he did the polite thing and purchased an item before asking for the cup. After the purchase he asked for the cup of ice and got met with “why”. The cashier was very rude and refused to give us the cup of ice after a purchase. Avoid this Dunkin at all cost. Their customer service is non-existent, very rude and not friendly at all.

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' at 909 Church Rd, Cherry Hill, NJ?

Dunkin' at 909 Church Rd is open every day from 5:00 AM to 9:00 PM.

What new seasonal drinks does Dunkin' in Cherry Hill offer this holiday season?

They offer the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.