McDonald's

3.5
981 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
106 Chambers Bridge Rd, Brick, NJ
08723, United States

Hours

Reviews

3.5
981 reviews
5 stars
375
4 stars
201
3 stars
159
2 stars
78
1 star
168

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions, indicating a consistent problem with service quality.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the freshness and temperature of their meals.

Management Concerns

Several reviews highlighted a lack of effective management and training, suggesting that staff are not adequately supported or held accountable for their performance.

Mixed Experiences

While some customers praised the cleanliness and friendly service at times, these positive experiences were overshadowed by frequent complaints about order accuracy and service speed.
  • AH
    Aquil Hall
    6 days ago
    2.0
    Go here if you want them to screw up your order. Highly advise you to check your order before leaving drive-thru!!!!!
  • GG
    gary glatt
    Dec 29, 2025
    1.0
    This place is complete trash. Even more so when you order through door dash and they have the driver standing around for 20 min to 40 min. 1 hour to make 2 happy meals today. INSANE. The food is usually trash, order is messed up one way or another half the time. People are rude on the phone if they even answer. I will never go to this location again and I've been going there for 40 years.
  • JD
    Joseph Dattolo
    Dec 25, 2025
    5.0
    My daughter won't let me drive by without stopping lol.
  • LT
    Laurie Tancredi
    Dec 13, 2025
    1.0
    Well I ordered a coffee inside stood around for idk how long at least 20min no one ever came to say a word thank goodness that I opened the coffee and there was white specks floating on the top called the woman over she said it's the creamer and walked away then I saw little clumps floating up and the coffee wasn't even hot I told them I did not want it she walked to talk to someone I've been in there long enough I just said please give me an apple pie and I will leave what she did McDonald's is nothing like it used to be years ago nothing at all
  • PW
    Paulie Walnuts
    Dec 2, 2025
    1.0
    This place is exactly what every meme and nightmare of McDonald’s that have ever been portrayed in one building.You order your food and it’s ice cold then you ask for two hamburgers and a medium fries the box is half empty for the fries and a Quick Look into the bag and you see hamburger wrappers only to get home and they are cheeseburgers.The level of stupidity the manager and employees exhibit is comical then when you address the issue the customer is wrong my receipt says hamburgers you used a hamburger wrapper and put cheeseburgers in it yet it’s my fault.If I was good at magic I’d be preforming in Atlantic City yet the manager was stunned that there was cheeseburgers in hamburger wrappers as if it was a prank.Do yourselves and your families a huge favor and stay away from this fast food circus it seems Ronald disappeared and all employees and management have taken the role as the new clowns at this establishment.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 2:00 AM.

Is the drive-through service available, and what are its hours?

Yes, the drive-through is available from 5:00 AM to 2:00 AM Monday through Wednesday and Sunday; it is open 24 hours on Thursday, Friday, and Saturday.