Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, including missing items and wrong food.
Service Speed
Many reviews highlighted slow service times, particularly during busy hours, with some customers waiting excessively for their orders.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or overcooked items, as well as stale fries.
Customer Service
Several customers experienced rude or unhelpful staff, although some noted positive interactions with individual employees.
Cleanliness
Multiple reviews mentioned cleanliness issues within the restaurant, including dirty tables and a lack of attention to the dining area.
CM
Caleb W. (Task Master)
Dec 28, 2025
1.0
If you're craving McDonald's, do yourself a favor and go to any other location.
Orders always missing something, and fries are never fresh and are stale. Always something wrong every time I order from here.
We ordered Uber and this time they forgot an entire person's food. Ridiculous, this is Jersey, be better.
SW
Sean Watson
Dec 28, 2025
1.0
This McDonald’s location can never get a single order correct. They ask if the order is correct on the screen, give you the amount you ordered but somehow get the order wrong every time. From making it sausage instead of bacon or leaving the beef patties off a big mac entirely it is the worst service location I will no longer go to this site. The other one in brick is owned by the same company and for some reason does not have the same problems. Maybe they need all new people working.
CH
CJ Hill
Dec 26, 2025
2.0
They take SO LONG to make their food. I'm talking no line outside and still taking 10 minutes for my fries to be cold. Just do yourself a favor and go to the McDonald's on Chambers Bridge in the Shoprite plaza instead.
TK
Ted Kerwin
Dec 18, 2025
4.0
Drive thru breakfast stop. Food was hot, service was good.
RH
Robert Heaney
Dec 13, 2025
1.0
They delivered our meal to the table. No napkins. The next time the kid came by I asked for napkins because they’re not readily available. Never got any. Order was 2 burgers, Coke, kids happy meal. No ketchup. None out and available. Asked for a Grinch meal. At 2 PM they had none.
Awful.