McDonald's

3.3
1628 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1521 Blackwood Clementon Road, Blackwood, NJ
08012, United States

Hours

Reviews

3.3
1,628 reviews
5 stars
516
4 stars
330
3 stars
308
2 stars
141
1 star
333

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, disorganization, and rude staff, leading to a frustrating experience.

Order Accuracy

Many reviews highlighted problems with incorrect orders and missing items, causing dissatisfaction among customers.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, poorly prepared, or incorrect items.

Positive Experiences

Some customers praised specific staff members for excellent service and noted that food was fresh and hot during certain visits.
  • RW
    Robin Wideman
    Jan 4, 2026
    3.0
    Cold fries 3.99? Small fries !!! Yo I haven’t been in about five years but NOOOOOO YEA NOOOOOO my hair just went fish fillet meal so I went for her, but I have not been to McDonald’s and I promise you from the 399 Cole small french fries I’ll never go back. I don’t know what job people be doing.
  • JT
    Jarod T
    Dec 31, 2025
    1.0
    On Christmas Eve, I tried to order something from another location via the online app. Unfortunately, that location had closed early, so they immediately refunded my money in the app. No big deal, I get it, and they didn't just keep my money for fun. This location was indicated as being open, so I tried ordering here. However, a similar thing happened; they were closing early and the app just doesn't indicate that. Except, they just kept my money. When I went to ask, all I was told was to talk to corporate for a refund. On another instance, my wife had stopped here to get the kids something quick for dinner. The restaurant screwed up because there was a fricking airpod in the kids' nuggets. When she called to complain, she was pretty much blamed for the event occurring and then they had the audacity to ask her when she was bringing it back. No apology. No concern whatsoever that a kid might've just eaten airpod. No offer of a refund or any attempt to provide recompense. Just no accountability at all.
  • RJ
    Ruby Johnson
    Dec 24, 2025
    1.0
    Im so sick of this mcdonalds. Ive had problems before with the long waits, okayish food, and prices for the crap experience but im done. Today I got iced coffee which is usually a hit or miss but today there were so many grounds that had a bitter burnt taste. I suggest going almost any where else.
  • MT
    Mercedes Torres
    Dec 20, 2025
    1.0
    This was the worst McDonalds i’ve been to. The procedures appeared to be applied inconsistently and changed without explanation. We had two mobile orders and were instructed to drive back around solely to provide a code, despite already having receipts for both orders. This was confusing and unnecessary, as we were fully able to provide proof of payment. The staff were unable to offer meaningful assistance, and the manager could not provide a clear explanation, instead attributing the issue to directives from her supervisor. This lack of clarity and accountability is unprofessional. At other locations, I have consistently been permitted to place and pick up a minimum of two orders per vehicle, which suggests this location is not following standard or customer-focused practices.
  • BB
    Brionna Berwick
    Dec 8, 2025
    1.0
    The older guy with the glasses that was working the Window on December 6th needs to be fired. We ordered four meals and when we paid it was $50. Makes sense right? He handed us four drinks and only 2/4 meals we ordered and when we asked for our other meals he said we only ordered and paid for 2. That does not make sense. We then asked for our receipt in which he said he “no longer had” which was odd. so we paid $50 for 2 grinch meals and 4 drinks? When asked if we could just pay extra to receive our other meals he told us the line was too long and that we couldn’t order at the window. We had ordered 4 meals and received 4 drinks but only 2 meals? When asked for a manager he told us to leave. McDonald’s please do better. We left politely because it was busy but this situation needs to be taken care of. He was completely rude and disrespect. And it was very odd that he refused to give us a receipt.

Frequently Asked Questions About McDonald's

What are McDonald's operating hours at 1521 Blackwood Clementon Road?

McDonald's is open 24 hours a day, 7 days a week at this location.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 1521 Blackwood Clementon Road offers 24/7 drive-thru service.