Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, disorganization, and rude staff, leading to a negative dining experience.
Food Quality
Many reviews highlighted issues with food temperature, incorrect orders, and overall dissatisfaction with the quality of the meals.
Customer Support
While some customers praised individual staff members for their helpfulness, overall customer service was often described as lacking.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and inadequate hygiene practices.
Inconsistency
The quality of food and service varied significantly, with some customers experiencing good service while others faced numerous issues.
CM
Christian Mitchell
Oct 18, 2025
1.0
Truly an unpleasant place. Offered no help toward solving an issue they are causing. Attempting to get my food I ordered and paid for on the app and was told that there was some sort of conversion error. So I would not be able to receive the food I paid for.👌🏾
LL
Laverne Land
Oct 16, 2025
4.0
Food was not hot
JS
Jeffrey Stumm
Sep 26, 2025
5.0
Mobile ordering vfast pickup
MB
Michael Bonatara
Sep 24, 2025
5.0
Great customers service.
GG
Glicthed Glicthed
Sep 14, 2025
1.0
They had no hand sanitizer however manger staff is nice and helpful the manger who helped me name was ashley