McDonald's

Reviews

• JR

  Julian Reaver

  4 days ago
  2.0
  it was ok
• XH

  Xhuljana Hamiti

  6 days ago
  1.0
  I went to McDonald’s to pick up my order and was completely ignored. I said hello when I walked in, and not a single employee bothered to respond they were all on their phones. Eventually a girl came over, and when I politely greeted her, she didn’t say a word back. She just shoved the order at me and walked away without any acknowledgment. This level of customer service is unacceptable. If staff can’t even offer basic courtesy or professionalism, then this location seriously needs better training and management.
• EN

  Eunice Negron

  Oct 15, 2025
  4.0
  Nice to have a McDonald's near me.
• MG

  Moises Guerrero

  Oct 11, 2025
  5.0
  Had trouble using in app coupons at the register but the cashier Joselyn’s was so helpful and took her time and showed me how to scan and use them, would definitely return if she’s working!!
• ML

  M L

  Oct 8, 2025
  1.0
  When you order from the Monopoly menu through the McDonald’s app, the stickers are digital, not physical. Simple, right? Unfortunately, I didn't know this as today's the first time that I used the app to make the order. However, the staff at the Bergenfield, NJ location had no idea as well. When I went to pick up my order and asked for the stickers as I ordered from the Monopoly menu, the counter staff and the manager told me that because I ordered two large smoothies, they “count as medium drinks,” so I didn’t qualify for stickers. 🤦‍♀️ That explanation was completely irrelevant and misleading. It wasn’t about drink size at all — it was about their lack of training and basic understanding of how the promotion actually works. The manager even told me that if I was unhappy, I could “go complain in the app.” Very professional, right? I even recorded the conversation because the whole situation was so absurd. This happened around 2:44 PM on October 8. I hope the owner sees this — the staff seriously need proper training, and if they don't know what to answer, they can do some homework instead of being that ridiculous. And to other customers who order food thru the APP first time like me: don’t be misled like I was. If you order through the McDonald’s app, your Monopoly stickers are digital, not something they’ll hand you at the counter — no matter how “creative” their excuses get.

Frequently Asked Questions About McDonald's