Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,636 reviews
5 stars
624
4 stars
327
3 stars
229
2 stars
117
1 star
339
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unresponsive, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong sizes.
Food Quality
Several reviews mentioned cold food, old items, and overall dissatisfaction with food quality.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Long Wait Times
Frequent complaints about slow service and long wait times, particularly in the drive-thru.
- LALiliana AlmanzarJan 3, 20261.0Horrible service and not a 24 hour location
- IOIldemar OstasJan 2, 20261.0So bad service
- LTLogan TesserDec 29, 20251.0i ordered 80 nuggets off door dash and the bag literally says 2 40 pieces on there but they sent 2 twenty pieces
- SKSung kimDec 26, 20252.0“The service is pretty bad. They never ask me what kind of sauce I want.”every time
- XHXhuljana HamitiNov 18, 20251.0I went to McDonald’s to pick up my order and was completely ignored. I said hello when I walked in, and not a single employee bothered to respond they were all on their phones. Eventually a girl came over, and when I politely greeted her, she didn’t say a word back. She just shoved the order at me and walked away without any acknowledgment. This level of customer service is unacceptable. If staff can’t even offer basic courtesy or professionalism, then this location seriously needs better training and management.
Frequently Asked Questions About McDonald's
What are the regular store hours for McDonald's at 326 S Washington Ave, Bergenfield, NJ?
The McDonald's at 326 S Washington Ave, Bergenfield, NJ is open from 5:00 AM to 12:00 AM Monday through Thursday, 5:00 AM to 1:00 AM on Friday and Saturday, and 6:00 AM to 12:00 AM on Sunday.
Is the drive-thru at this McDonald's location open 24 hours?
Yes, the drive-thru is open 24 hours every day of the week at this McDonald's location.
During what hours is delivery service available from this McDonald's?
Delivery is available from 5:00 AM to 2:00 AM on Monday, Wednesday, Thursday, Sunday; from 6:00 AM to 2:00 AM on Tuesday; and from 5:00 AM to 4:59 AM on Friday and Saturday.
What delivery services does this McDonald's offer?
This McDonald's offers delivery, same-day delivery, and no-contact delivery services for customer convenience and safety.
How can I order McDonald's food online or via mobile apps?
You can order McDonald's food online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android platforms through the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer WiFi and mobile ordering services?
Yes, the location offers WiFi, mobile ordering, McDelivery, mobile offers, and drive-thru services for customer convenience.
What nearby automotive services can customers find near McDonald's at 326 S Washington Ave?
Nearby automotive services include Nissan of Bergenfield (brake service and repair), Bergenfield Friendly Automotive Service, Gillies Auto Body LLC, Rigo Tire Shop & Auto Repair, Harley Tool and Machine, Bergenfield Auto Mall, and Elite Nis Of Bergenfield.
Are there any nearby places to grab coffee or breakfast before or after visiting McDonald's?
Yes, Dunkin' coffee shop and Bergenfield Pizza are nearby options for coffee, donuts, or breakfast foods to enjoy before or after your visit to McDonald's.
What community and health-related services are located close to this McDonald's?
Nearby community and health services include Fischer Health & Rehab Center (physical therapy, chiropractor, acupuncture), Veterans of Foreign Wars Post 6467 (community services), The Dental Way (dentist, orthodontist), and Interim Healthcare of Englewood (home health care, retirement home).