Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff often displaying rude attitudes and a lack of professionalism.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and difficulties in getting their orders corrected.
Hygiene Concerns
Several reviews raised concerns about cleanliness and hygiene, particularly in the drive-thru and dining areas.
Operational Hours
Customers frequently noted discrepancies in advertised hours, with the location not being open 24 hours as claimed.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or poorly prepared items.
AC
Alee8! C8x8
Nov 17, 2025
1.0
It would be great when I ask for a meal if I actually get the fries and extra sauces we have to pay for.
AA
Alejandro Vinicio Padilla Arias
Nov 7, 2025
1.0
Horrible lugar ….hoy tuve una experiencia muy desagradable con una empleada de ahí por que le pedí ketchup me los lanzó en la bolsa con cara de que me hace un favor ….si no les atienden bien en casa no deberían ir a trabajar !!!
IV
ider vivas
Nov 7, 2025
2.0
Maria today was not helpful at all, nasty attitude and did not understand the purpose of my visit.
Your staff should be better trained. If im accumulated points and I wanted to use them today and was told the point system was non redeemable.
ZL
Zepp L
Nov 4, 2025
1.0
This place is the worst. Ordered multiple things for pickup and they said they're not serving people anymore. Not only was I not refunded but the manager ignored me as well. and they decided to kick everyone out and said restaurant closed at 8pm. This place sucks and people need to be retrained here. Thanks for wasting my time.
SH
Santiago Heredia
Oct 15, 2025
1.0
Hoy octubre 15, hice un pedido en mi app de mcdonald's en horario del desayuno, por la prisa que traía ordene 30 minutos antes de ir a la tienda, cuando llego la chica ,que tenía camiseta amarilla en la ventana del drive thru, me dice que me mueva y me estacione, a lo que intento explicarle que había ordenado por mi app hace ya un tiempo me cerró la ventana en la cara a media explicación pareciendo una falta de respeto y educacion hacia un cliente, cuando volvió a abrir la ventana nuevamente traté de explicarle que tenía ya un tiempo de haber echo el pedido, a lo que la chica de una manera muy grosera, nuevamente, me dijo que ya le llevo solo estacionate, solicite al manager de turno para genera el reclamo, la cual me menciono que se llama Silvia, que están en una competencia y que si necesito hablar con ella que me estacione y le espere por que ella no tiene tiempo en ese momento para hablar, a lo que yo le digo que si uno pide con anticipación, es por que tiene un apuro o simplemente le gusta que sea el pedido rapido, a lo que de mala me entregaron mi pedido y no me dieron ni mi recibo de la orden, ni servilletas ni un sorbete que debería estar en las bolsas.
Esta no es la primera vez que la atención al cliente de esta tienda en especifico queda mucho por deber, deberían capacitar mas a los manager de esta tienda para la atención al cliente y manejo de reclamos. Espero que algún momento puedan arreglar esto y poder aprovechar ya que esta tienda esta bien ubicada y por el mal trato de los empleados del lugar pierdan clientes y ventas
What are the operating hours for dine-in service at McDonald's on Washington Ave, Belleville?
McDonald's on Washington Ave in Belleville is open 24 hours a day, 7 days a week for dine-in service.
Does this McDonald's location offer drive-thru service, and what are its hours?
Yes, there is a drive-thru available, and it operates 24/7 every day.
Is delivery available from McDonald's at 663 Washington Ave? If yes, what are the delivery hours?
Delivery is available with service hours from 5:00 AM to 12:30 AM on most days, except Thursday through Saturday when delivery is available 24 hours.
How can I order McDonald's food online or via an app?
You can order through the McDonald's App available for iOS and Android, or visit the online ordering link at https://mcdonalds.smart.link/jfeqnrnmr.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer WiFi and mobile ordering services?
Yes, this location offers WiFi and supports mobile ordering, along with McDelivery and mobile offers.
Which nearby entertainment options can I visit before or after dining at McDonald's?
Nearby entertainment spots include Bowlero for bowling and arcade games, Good Old Friends Bowling League, and Brunswick Zone Belleville Lanes, all excellent for some fun before or after your meal.
Are there other nearby food options around McDonald's at 663 Washington Ave?
Yes, nearby food options include KFC for rotisserie chicken, Pizza Hut for pizza, and Sea-Doo which also offers fast food.
Can I find local grocery or shopping places close to this McDonald's?
ShopRite supermarket and Kellys Liquor store are nearby for grocery and beverages, respectively.
What other community services or businesses are located near McDonald's on Washington Ave?
Nearby community services and businesses include the American Legion, United Check Cashing, and several real estate agencies such as 3Sixty Realty and Realty Xpress Group.