McDonald's

3.8
2429 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
173 Franklin Street, Belleville, NJ
07109, United States

Hours

Reviews

3.8
2,429 reviews
5 stars
1,098
4 stars
505
3 stars
335
2 stars
127
1 star
364

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiencing long wait times and incorrect orders.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty coffee cups and unclean dining areas.

Operational Issues

Customers frequently noted problems with the drive-thru service, including long wait times and inaccurate hours of operation.

Food Quality

Mixed feedback on food quality, with some customers receiving cold or poorly prepared items, while others praised the freshness of certain menu items.

Technology Use

The use of kiosks for ordering was met with mixed reactions, with some customers finding it convenient while others experienced issues.
  • R1
    Rodrigo 12
    Nov 16, 2025
    1.0
    Got hung on by manager, door dash order… missed half my order on here.. it’s not that hard to look at a screen & put the items in the the bag
  • CS
    Carlos Santana
    Nov 8, 2025
    2.0
    I ordered a happy meal and this lady gave me mc nuggets and when i went back to tell her she acted like she didn't know me and tried to act cute with me and this other guy. These Workers need to listen better and especially the old lady that served me i said no cheese on my big Mac and she still added cheese. NEVER GOING BACK
  • RC
    Ronny Cardenas
    Nov 1, 2025
    1.0
    It’s 1:33 am and i have been waiting in line for over 15 min with NO ONE in-front me of. Horrible late night service 0 out of 5 stars, crappy experience.
  • PC
    Paola Castillo
    Oct 20, 2025
    1.0
    10/19/2025 Mala experiencia con una empleada además mi hija casi se cae porque el piso estaba mojado; Yo pedí dos “hot fudge sundae” de los cuales uno vino por la mitad, dos dedos abajo de el otro y de lo que regularmente viene porque yo siempre lo compro. Es decir no es nuevo para mi y por eso me levanté y me acerqué educadamente para decirles que uno de los helados vino menos. La muchacha con cara de sorpresa y con una actitud pésima me respondió; yo no te lo di así. Pásame pero así no te lo di. A lo que respondí que si, recién lo recibí y así estaba. Y ella me quitó el helado de la mano, y mientras ponía más helado decía, increíble, increíble, increíble… mientras movía la cabeza. La actitud súper horrible, salí inmediatamente de el restaurante, no pienso volver. Porque además mientras estábamos esperando la orden imagino que la supervisora les gritó a los empleados que nadie va ir al baño, ni break después de las 5pm. No quiero ver a nadie fuera después de las 5pm. Todos los clientes pudimos escuchar la forma en la que maltratan a los empleados. Además el señor que estaba trapeando el piso, lo dejó mojado, sin un cono donde se pueda ver que el piso estaba mojado, mi hija se levantó a ver algo. Y casi se cae… deben poner más atención de el cuidado que le están dando a este lugar. Más cuidado por favor!
  • AC
    AD Cabral
    Oct 11, 2025
    1.0
    10/11/2025 @ 11:22 am So I ordered a Double Quarter Pounder with additional toppings. They ask me to wait at the stop sign because its a quarter pounder so i waited for about 5 minutes for it. After receiving it at the drive thru i noticed there was two topping missing. I go back through the drive thru and tell them what went wrong. The worker ask me if i would like a new one and i said no just add the missing toppings. He comes back to tell me they have to make a new one. So i pull over and wait again, the burger came unsually fast compared to the first one but everything looked right so i go home. Midway through the burger, i look at it and it is it not fully cooked!!!! I have stomach cramps as i write this and i have no idea if i can take legal action but i will 100% look into it.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Belleville, NJ?

McDonald's in Belleville, NJ is open daily from 5:00 AM. Closing times vary: Sunday to Thursday close at midnight, and Friday and Saturday close at 4:00 AM.

Does McDonald's offer delivery and pickup services?

Yes, McDonald's offers delivery, curbside pickup, same day delivery, and no-contact delivery services.