McDonald's

3.4
1036 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
161 Wakefield St, Rochester, NH
03867, United States

Hours

Reviews

3.4
1,036 reviews
5 stars
316
4 stars
229
3 stars
224
2 stars
85
1 star
182

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning poor treatment and lack of responsiveness.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Wait Times

Customers frequently complained about long wait times for food, even when the restaurant was not busy.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, poorly made, or unappetizing items.

Cleanliness

While some noted cleanliness, others reported unsanitary conditions, particularly in bathrooms and dining areas.
  • MS
    Mikah Smith
    1 day ago
    1.0
    Wouldn’t let me give half a star:/they Always have me waiting average of 20+ minutes even if I’m the only customer inside the store. Manager tiff talked to her friends and immediately walked away ignoring me. Bathrooms are unbelievably disgusting too. Most of the time you’ll wait 15 before you’re even acknowledged. After my 20 unwanted minutes of being there I get told “it’ll be out in a couple minutes”
  • JH
    Jessica Hall
    Nov 6, 2025
    3.0
    Sometimes my coffee is great sometimes it's not one time I actually got skipped at the window waiting to give my mobile order
  • DD
    dave
    Nov 5, 2025
    1.0
    They ket homeless young kids hang out inside. They cause issues and help themselves to drinks. No one cares
  • ND
    NH Detailings
    Oct 23, 2025
    1.0
    I went on Tuesday the 23rd at around 2:25 and when I get there and pull up to the microphone lady that was working says what can I get you and I say can I have a moment please? She says nothing and just stay quiet and I said all right I have my code and I said the code I didn’t get no answer and I’m like hello. You hear me they’re like yeah OK, I’ll just do the cheeseburger and some chicken nuggets and no answer. I’m like hello yeah So I asked, did you get my order and they’re like yeah in a very rude manner the whole time and I just go away for window get the window taking a sweet time I gave her my card I pull up to the Next window and get my food yet again they were kind of rude and I get my food like whatever and I start driving and I look at my burger and it was just made very badly with no care put into it. There’s onions all over the top of the burger. It was just not a good experience Very unhappy whoever was working that day. A lot of them were very rude and they shouldn’t be working that job If they really hated that much
  • WR
    WHEELIE RIDER
    Oct 19, 2025
    1.0
    Waited 30 mins in the 3rd window only to get brought out the wrong order. Finally got our order which was missing 2 hash browns then had to walk in to get those. For a decent sized breakfast to feed 2 people with a few extras costing $40 which would be cheaper to eat at a real diner. For the cost of McDonald's nowadays, the quality and portions went downhill. Who ever manages this one should be ASHAMED! There's a few pleasant workers but also some rude snobby ones who tend to ignore troubled customers with the wrong orders etc. I will definitely try not to go here anymore.

Frequently Asked Questions About McDonald's

What are the McDonald's Rochester, NH delivery hours?

McDonald's Rochester offers delivery 24 hours a day, every day of the week.

Does this McDonald's location have a drive-through service, and what are its hours?

Yes, this McDonald's has a drive-through open 24/7, every day.