Dunkin'

3.2
620 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rochester, NH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
377 Gonic Rd, Rochester, NH
03839, United States

Hours

Reviews

3.2
620 reviews
5 stars
227
4 stars
80
3 stars
90
2 stars
65
1 star
158

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, particularly in the drive-thru, with waits often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, including wrong items and poorly made food and drinks.

Staff Attitude

Feedback varied on staff demeanor, with some customers noting friendly service while others experienced rudeness and lack of professionalism.

Cleanliness

Several customers expressed concerns about the cleanliness of the location, including dirty counters and restrooms.

Food Quality

There were complaints about the quality of food, including burnt items and stale donuts, affecting overall customer satisfaction.
  • EA
    Eric Astleford
    1 day ago
    1.0
    10 minutes for a coffee and cappuccino. We were the only ones there (11/23 at 2 pm). They couldn't get the order correct, had to repeat it 3 times. I'm literally writing this AS I'm sitting at the drive through window. UPDATE: We had to turn around and go back because my daughter ordered a vanilla cappuccino and all she got was a cup of hot foamy milk. She went inside to get it fixed and learned the two kids working were new, didn't know how to make drinks and they said the manager was gone. My daughter told her how to make her drink and, to her credit, the young girl was apologetic, professional, and worked to make the order right. My suggestion? Train her up and make HER the manager. Hope someone from corporate sees this
  • SG
    Steve Van Geyte
    1 day ago
    1.0
    Slowest dunks of ALL TIME. I’ve been the only car here and it’s taken 15 minutes. I’m only here in the mornings and there’s always five or so employees working. I don’t know what the hell they’re doing in there though. I see cars leave after placing their order every time I’m there. How is the owner not infuriated at this??
  • GW
    Gavin Wageman
    Nov 7, 2025
    5.0
    Crullers are back so so am I!
  • BB
    Brad Bowers
    Nov 1, 2025
    1.0
    They yelled at me about parking my big truck there I said okay sorry and left. I called to find out if I was allowed to park there at all and the manager told me I was wrong in every way with a rude snarky tone and then just to be extra snarky she told me I was wrong and she's not rude. If you have a large truck avoid this place
  • LA
    Leia Arena
    Oct 24, 2025
    5.0
    I was there in the drive thru line and a very nasty customer decided to berate the employee and manager. I reassured them that they do an excellent job and this location is one of my favorite Dunkin Donuts. I was there on a busy Saturday morning and appreciate the smiles and delicious coffee. Keep up the great work!

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Rochester, NH?

Dunkin' in Rochester, NH is open daily from 4:00 AM to 8:00 PM.

Does Dunkin' in Rochester offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.