Dunkin'

3.5
609 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pittsfield, NH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
656 Suncook Valley Hwy, Pittsfield, NH
03263, United States

Hours

Reviews

3.5
609 reviews
5 stars
237
4 stars
129
3 stars
82
2 stars
42
1 star
119

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported that the location is understaffed, leading to long wait times and poor service.

Customer Service

Many reviews highlighted rude and unprofessional behavior from staff, with instances of ignoring customers and poor communication.

Order Accuracy

Numerous customers experienced issues with incorrect orders, including missing items and wrong food or drink preparations.

Cleanliness

The cleanliness of the establishment, particularly the restrooms, was criticized as being unsanitary and poorly maintained.

Mixed Experiences

While some customers praised the friendly staff and good service during certain shifts, these positive experiences were overshadowed by consistent complaints about service quality.
  • EG
    Eric Greenwood
    Dec 29, 2025
    1.0
    Doors were locked at 2pm with 4 people working in there. Super un-American
  • JF
    Jared Fumo
    Nov 28, 2025
    1.0
    Was there around 10am this morning after my second attempt of grabbing a coffee. Went into the lobby this time and witnessed unprofessionalism at its finest. A manager was yelling at an employee about his/her speed as well as threatening to write up staff all in the presence of a lot of customers. This manager needs to be looked at. Ill stick to the dunkins at rapid refill.
  • VW
    Vanessa wiley
    Nov 25, 2025
    1.0
    Nothing like being the only person in line and being completely ignored while employees walk by the counter for 5 minutes avoiding eye contact. Only wanted a dozen munchkins but left with nothing. I *never* write reviews so that tells you how annoying it is- a simple "we'll be right with you" goes a long way...
  • KK
    Kris K
    Nov 16, 2025
    2.0
    2 stars is being kind. Something is very wrong here. The turnover of staff is extremely high because I never see the same people when I stop. They’re friendly but something is making them quit pretty soon after they start working. Today we stopped and after waiting quite a while at the drive through they couldn’t even make an egg and cheese on an English muffin because they were too short staffed. Only 2 people on a Sunday morning ????!!!!! REALLY?! There was another time they didn’t have cream for the coffee. Then another time I specifically said 3 creams in the coffee and I received what was a coffee with so much cream it tasted like warmed cream and I had to throw it away. I rarely go there now and make everything at home because they’re so unreliable.
  • JD
    J D
    Nov 14, 2025
    1.0
    It was an awful place with an awful woman who should not be working there or any where. Rude rude rude

Frequently Asked Questions About Dunkin'

What are Dunkin's holiday season beverage offerings in Pittsfield, NH?

Dunkin' offers new holiday beverages including the Cookie Butter Cloud Latte, Berry Sangria Refresher, and the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes.

What are the operating hours for the Dunkin' location at 656 Suncook Valley Hwy in Pittsfield?

This Dunkin' location is open Monday to Friday from 4:00 AM to 8:00 PM, and Saturday to Sunday from 5:00 AM to 8:00 PM.