Dunkin'

3.5
604 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pittsfield, NH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
656 Suncook Valley Hwy, Pittsfield, NH
03263, United States

Hours

Reviews

3.5
604 reviews
5 stars
236
4 stars
128
3 stars
82
2 stars
42
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional staff, with reports of employees ignoring customers and making inappropriate comments.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food/drink preparations.

Cleanliness

The cleanliness of the establishment, particularly the restrooms, was frequently criticized, with reports of unsanitary conditions.

Wait Times

Customers reported long wait times both in-store and at the drive-thru, often exceeding 15 minutes, contributing to frustration.

Staffing Issues

Several reviews mentioned that the location is often understaffed, leading to poor service and delays.
  • KK
    Kris K
    Nov 16, 2025
    2.0
    2 stars is being kind. Something is very wrong here. The turnover of staff is extremely high because I never see the same people when I stop. They’re friendly but something is making them quit pretty soon after they start working. Today we stopped and after waiting quite a while at the drive through they couldn’t even make an egg and cheese on an English muffin because they were too short staffed. Only 2 people on a Sunday morning ????!!!!! REALLY?! There was another time they didn’t have cream for the coffee. Then another time I specifically said 3 creams in the coffee and I received what was a coffee with so much cream it tasted like warmed cream and I had to throw it away. I rarely go there now and make everything at home because they’re so unreliable.
  • JD
    J D
    Nov 14, 2025
    1.0
    It was an awful place with an awful woman who should not be working there or any where. Rude rude rude
  • KV
    Keith Vaughan
    Nov 9, 2025
    1.0
    Always a long drive through line, always short of employees for a frozen thawed out doughnut that was frozen at some factory somewhere else. We need krispy kream up here!!
  • CV
    Cole Valerio
    Nov 7, 2025
    2.0
    It's only ever like two people at a time who work for the store that are actually really good at their jobs. Whenever they're working things are great. 75% of the time though your food's coming out cold in the center. They're always understaffed really busy and apps usually down
  • QQ
    QueenJessTD
    Oct 26, 2025
    1.0
    DO NOT GO HERE!! It took 10 mins (with 1 order ahead of me) to get a gross tasting matcha and barely edible everything bagel bites. Baristas openly complained when they had to “guess” due to someone not putting in orders, heard the manager (??) call someone to come help from the back (??) and it sounded like they just laughed at them. ALSO, your drink won’t get made until they make their friend’s drink first (2 people behind me). Inept customer service, crappy drinks/food. AND THE BATHROOM WAS DISGUSTING. Obviously corporate doesn’t care.

Frequently Asked Questions About Dunkin'

What are Dunkin's holiday season beverage offerings in Pittsfield, NH?

Dunkin' offers new holiday beverages including the Cookie Butter Cloud Latte, Berry Sangria Refresher, and the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes.

What are the operating hours for the Dunkin' location at 656 Suncook Valley Hwy in Pittsfield?

This Dunkin' location is open Monday to Friday from 4:00 AM to 8:00 PM, and Saturday to Sunday from 5:00 AM to 8:00 PM.