Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, missing items, and food not prepared as requested.
Service Speed
Many reviews highlighted slow service, with long wait times for both in-store and drive-thru orders.
Cleanliness
Several customers noted cleanliness issues, including unpleasant odors and dirty dining areas.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Atmosphere
The restaurant's unique decor, including ski gondolas, was appreciated, but some felt the recent renovations detracted from the overall experience.
RA
Ruby Armenio
Nov 7, 2025
5.0
The food is so good and I eat it almost every day! Service is phenomenal 👏 🙌! And the atmosphere is so pretty and cool inside.
CF
Chandra Foss
Oct 29, 2025
2.0
Run by a bunch of younger folks and some of them barley spoke English, they messed up mine and my husbands orders and to top ot off the ice cream / shake machine was down.
BK
Ben Kincaid
Oct 26, 2025
2.0
Ordered 3 hash browns got 2 🤷
BC
Brooke Christy
Oct 19, 2025
4.0
I love their food but I couldn't get them to remake a few burgers that they messed up 😞
JJ
John
Oct 17, 2025
5.0
Great atmosphere - they have old ski gondolas with tables inside you can sit at, and the music is uplifting. Having a coffee and sitting for a bit will make you feel happy 😄