McDonald's

3.2
851 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9 Dobson Rd, Merrimack, NH
03054, United States

Hours

Reviews

3.2
851 reviews
5 stars
268
4 stars
164
3 stars
132
2 stars
77
1 star
210

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail in fulfilling requests.

Food Quality

There were numerous complaints about food being served cold, undercooked, or not meeting expectations, with some customers expressing disappointment in the overall quality.

Customer Service

Feedback varied on customer service, with some praising friendly staff while others reported rude behavior and lack of assistance from employees.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
  • DC
    Debbie Choueiri
    2 days ago
    1.0
    ice cream machine was broken. all i wanted was a mcflurry.☹️
  • BS
    B S
    5 days ago
    1.0
    they forgot sauce for both our nuggets. when I asked for the sauce, the lady had a bad attitude, no apology, no smile.
  • CS
    Chris Spooner
    Dec 18, 2025
    1.0
    Just waited 25 minutes in the mobile pickup spot while I watched over 30 cars go by the drive-thru line. I hate you people there's a reason why you get paid so little
  • SB
    Shadow Black
    Dec 15, 2025
    5.0
    The BEST McDonalds location. Food is consistently fresh, hot and my complicated orders are always correct. I always look forward to ordering from here since I know my food will be top notch and correct. Other locations are hit or miss, but this one always hits.
  • DC
    Dawn Croft
    Nov 27, 2025
    1.0
    I would give this place no stars if possible. First we went in to order at counter. Nobody took our order so after a wait we did the kiosk. We ordered 3 quarter pounder meals. No clean tables so I grabbed napkins went to the bathroom to get water to wash it off as nobody would come to the counter when i went over. Meals were brought over and had to ask where our drinks were. Waited for him to bring back cups so we could go get our drinks. The hamburgers were raw. The worker said they were supposed to be like that so I asked to speak to a manager and she totally ignored us. I took the burgers back to the counter to show them and she totally ignored me still. The fat and grease was dripping from them. We went back to the table hoping the manager would at least acknowledge and come speak to us. We ended up leaving, spending 50.00 that went to the garbage

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 9 Dobson Rd, Merrimack, NH?

McDonald's at 9 Dobson Rd, Merrimack, NH is open 24 hours a day, seven days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.