Dunkin'

3.7
345 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Merrimack, NH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
308 Daniel Webster Hwy, Merrimack, NH
03054, United States

Hours

Reviews

3.7
345 reviews
5 stars
152
4 stars
74
3 stars
47
2 stars
17
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, indicating a lack of efficiency and training among staff.

Staff Attitude

Feedback highlighted a mix of friendly and rude staff interactions, with some customers noting unprofessional behavior and a lack of respect from employees.

Cleanliness

Several reviews pointed out issues with cleanliness, particularly in the bathrooms and overall store appearance, which detracted from the customer experience.

Order Accuracy

Many customers experienced repeated issues with order accuracy, with complaints about missing items and incorrect food or drink preparations.

Management Issues

There were numerous mentions of poor management and staffing problems, including high turnover rates and a lack of oversight, contributing to the overall negative experience.
  • MM
    Mariah McConnell
    2 days ago
    1.0
    I placed an order i needed to cancel and the number is no longer working or in service. How am I suppose to get ahold of this business?
  • MB
    Michelle Belcher
    Nov 17, 2025
    5.0
    My favorite dunkin’s they are always fast, food hot, good people.
  • MP
    Mukola Parubochyy
    Nov 7, 2025
    1.0
    Crazy
  • NN
    Nadie
    Nov 1, 2025
    4.0
    It felt rushed and my friend had to pay for a cup of water.
  • PG
    P G
    Oct 13, 2025
    1.0
    Wish I didn't have to give any stars! This has to be the worst Dunkin's I've ever been to. The food is either cold, old or burnt. I actually got sick a few weeks ago and was told they had the health inspectors in and that I didn't nor did anyone else ever get sick from the food there. I try to tip if I receive good service but when the staff is rude and just there to socialize and have their hand out to get their paycheck which is what it seems like here. Eventhough this is a convenient location for me I will never go here again. Drive to 125 Route 101A in Amherst NH instead. Food is always warm and service is good. The place is clean, and customers are treated with respect!

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Merrimack, NH?

Dunkin' in Merrimack, NH is open from 4:00 AM to 9:00 PM Monday through Friday, 5:00 AM to 9:00 PM on Saturday and Sunday.

Does Dunkin' in Merrimack offer delivery and curbside pickup?

Yes, Dunkin' offers both delivery and curbside pickup services.