Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,357 reviews
5 stars
642
4 stars
412
3 stars
486
2 stars
248
1 star
569
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, slow response times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, including cold or stale items, incorrect orders, and unsatisfactory preparation.
Cleanliness
The restaurant's cleanliness was often criticized, with reports of dirty tables, messy bathrooms, and overall unsanitary conditions.
Customer Experience
Some customers had positive experiences with specific staff members, highlighting excellent service, but these were overshadowed by numerous complaints.
Pricing Concerns
Several customers noted rising prices and felt that the value for money had decreased, especially in relation to food quality.
- SESurge Elco3 days ago2.0Food was on par with any other McDonald's which is a good sign. Nothing restores my faith in the new young workforce other than holding my receipt up to my face and asking "is you this" while wearing the uniform McDonald's durag. Nice.
- RBRyan Boondox4 days ago5.0I love McDonald's
- JCJessica CaldonOct 13, 20253.0They messed up on my Mc flurry's got the wrong kind and I called and. When I went back to get them fix master refused to fix very unhappy with the way played out
- JSJohn StanleyOct 12, 20254.0Food is good, good deals on the app although prices for individual items have slowly increased. Service is speedy here.
- JPJoey ProvencherOct 4, 20255.0My bestie and I ordered at the counter old school and was helped by Natalia who was awesome. Excellent service, our food was hot and delicious and was brought it our table before I returned from washing my hands in the lavatory. It had been a long time since eating here and we will likely be back. Natalia, keep up the great service, your employer is lucky to have you!
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 196 S Willow St in Manchester, NH?
McDonald's is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru open at this McDonald's location?
The drive-thru operates from 5:00 AM to 2:00 AM on Mondays and Sundays, and from 5:00 AM to 2:00 PM Tuesday through Saturday.
Does McDonald's at this location offer delivery service?
Yes, delivery is available daily from 5:00 AM to 1:00 AM with options including same-day and no-contact delivery.
What ordering options are available for customers of this McDonald's?
Customers can order via the McDonald's App, online through the delivery URL, or use curbside pickup and delivery services.
What payment methods does McDonald's accept at this location?
This McDonald's accepts cash, American Express, Discover, MasterCard, Visa, Apple Pay, and Android Pay.
Is there free WiFi available at this McDonald's?
Yes, free WiFi is available for customers at this location.
What nearby establishments can customers visit before or after dining at McDonald's?
Customers can visit Sunny Cafe for more dining options, Kerner's Car Care for automotive services, or VIP Salon and Spa for beauty treatments.
How can nearby public transportation or locations help customers find this McDonald's?
Nearby landmarks like Kerner's Car Wash and Family Dollar can help customers easily identify the location when visiting McDonald's at 196 S Willow St.
Are there entertainment or shopping options near McDonald's in Manchester, NH?
Yes, customers can visit Savers thrift store for shopping or McNeill Studios for entertainment and beauty services nearby.
Does McDonald's offer any rewards or loyalty programs?
Yes, customers can earn points for free food through MyMcDonald's Rewards program.