Dunkin'

3.7
537 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Manchester, NH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1022 S Willow St, Manchester, NH
03103, United States

Hours

Reviews

3.7
537 reviews
5 stars
257
4 stars
102
3 stars
48
2 stars
39
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and items missing from orders, leading to customer frustration.

Staff Attitude

Numerous customers noted that staff members were unprofessional and lacked basic customer service skills.

Hygiene Concerns

There were serious complaints regarding hygiene practices, including unsanitary food handling and cleanliness issues.

Mixed Experiences

While some customers praised friendly staff and good service, these positive experiences were overshadowed by the overall negative feedback.
  • HJ
    Haylie Johnson
    Dec 30, 2025
    1.0
    Stopped in today for a latte and a quick bite on my way to work. I placed my order at 12:40 and arrived at 12:50. My drink was sitting on the to-go counter but wasn’t finished, I waited several minutes before asking if my order was ready. An employee let the worker on the oven know I was waiting but I still wasn’t helped. By 1:05 I was the only customer waiting for an order while everyone else was just in line to order. At that point I stepped back up to the counter and then I was told they didn’t have croissants after I had already been waiting over 15 minutes as a result, I never received my food. Overall, the service was very disorganized and disappointing.
  • PP
    Peter Place
    Dec 26, 2025
    5.0
    The employees are very helpful and polite
  • JH
    Jaycob Higgins
    Dec 24, 2025
    1.0
    went on christmas eve - ordered my food, pulled up to window, was going to pay for my food and decided to ask how much the persons behind me was. older lady immediately scoffs gives me a nasty look and says “i don’t have time for that right now.” and rips my card out of my hand. alrighty then!
  • PB
    Patrick Baker
    Dec 20, 2025
    2.0
    I've come here at least 3 times to get my coffee and it's been wrong every single time. I never thought I'd be the one to say this, but how hard is it to make a coffee when the customer tells you how they want it made. For the amount of money you pay for a coffee you should get what you pay for. I won't be back to this location.
  • VN
    Valerie Nieves
    Dec 18, 2025
    5.0
    excellent service ive received from this young lady xionelys did my drink exactly how i ordered 👍👍

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Manchester, NH?

Dunkin' in Manchester, NH is open 24 hours a day, every day of the week.

What types of meals are served at this Dunkin' location?

This Dunkin' location serves breakfast, lunch, and brunch.