Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unhelpful staff, with several instances of poor customer service and long wait times.
Food Quality
Numerous reviews mentioned cold, stale, or improperly prepared food, with complaints about incorrect orders and unsatisfactory meal quality.
Cleanliness
Several customers noted that the restaurant was dirty, with overflowing trash bins and unclean tables.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service during their visits.
Order Accuracy
A recurring issue was the frequent mistakes in orders, with many customers receiving incorrect items or missing items altogether.
DD
Dave Dyson
4 days ago
3.0
This is probably one of the cleanest McDonald's I have seen in a long time. Not a lit of customers, so the fries and burgers were really fresh. Coffee was really good tasting as well.
DT
Dinesh Teja Tadisetti
Nov 5, 2025
5.0
Quick and easy! I ordered a McChicken, fries, and a wrap—got my food fast with smooth service. Perfect spot for a quick bite on the go.
JJ
JC
Oct 27, 2025
1.0
Did a curbside pick up order. They did not include my drink or nuggets. I did not find out until getting to the hotel. Very displeased with their service. The fries were also stale.
HA
Hoyt Anderson
Oct 17, 2025
1.0
Worst service I've ever had at McDonald's. I asked for a Creamer and a sugar and I was told I need to ask before I order for that. It's gonna be a few minutes terrible.
AS
Andrew Spradlin
Oct 16, 2025
1.0
Kimmy, Tammy whatever ends in mmy was awful from beginning to end. She asked a question that modified the item and then became rude upon asking for a remake. She even told me to stop talking. Is this a normal for a manager? I suggest you look it out this