Dunkin'

3.5
454 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lebanon, NH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
96 Hanover St, Lebanon, NH
03766, United States

Hours

Reviews

3.5
454 reviews
5 stars
157
4 stars
105
3 stars
81
2 stars
38
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and lack of urgency.

Order Accuracy

Many reviews mentioned incorrect orders, with customers frequently receiving the wrong items or poorly made drinks.

Speed of Service

Customers consistently noted slow service, with long wait times both in-store and at the drive-thru, often exceeding 15 minutes.

Cleanliness

Several reviews pointed out unsanitary conditions, including dirty tables and poor hygiene among staff.

Product Quality

While some customers enjoyed the coffee and food, others reported stale or poorly prepared items, indicating inconsistency in product quality.
  • WR
    Willow Raymond
    Oct 27, 2025
    1.0
    Extremely slow - waited 34 minutes for a refresher ..
  • AJ
    Alva Colon (Jeannie)
    Oct 20, 2025
    1.0
    Rude employees. They prepared my sister's coffee wrong, then got upset when she asked them to fix it. The coffee is just bad anyway. Never again.
  • AG
    Asterios Gontikas
    Oct 10, 2025
    4.0
    Regular coffee
  • AW
    Andrew Wu
    Sep 30, 2025
    1.0
    The service here is highly disappointing. I ordered a matcha latte with no ice and received a cup that was barely half full. When I asked the staff member about the missing volume, I was told: "Our default is to fill it this much for 'no ice' orders." This is a scam. They are charging for a full drink but delivering half the product. Avoid this location if you order anything without ice.
  • SK
    Shelley Kendall
    Sep 20, 2025
    1.0
    Disgusting!! They have a man working there who doesn't appear to know what soap and water are for! He smells so bad that you can smell the stench from across the counter and they're allowing him to HANDLE YOUR FOOD and DRINK!!! I had heard that they were supposed to get a new manager but apparently they haven't as this is the same crap as it's been forever!! So done with DD, where the hell is the NH health board?!? Certainly NOT doing their job!!

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Lebanon, NH?

Dunkin' in Lebanon, NH is open daily from 5:00 AM to 10:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.