McDonald's

3.4
1270 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1231 Union Ave, Laconia, NH
03246, United States

Hours

Reviews

3.4
1,270 reviews
5 stars
399
4 stars
276
3 stars
259
2 stars
116
1 star
220

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, with some waiting over an hour for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and staff not following special requests.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with several customers experiencing unprofessional behavior.

Food Quality

Several customers complained about cold or poorly prepared food, including overcooked fries and incorrect items.

Cleanliness

Some reviews noted cleanliness issues within the restaurant, contributing to a negative dining experience.
  • JM
    Jason McGray
    Dec 28, 2025
    1.0
    Couldn't get help from the staff after 15 minutes I just left. Even your response to this review is cold and automated. You refuse to acknowledge customers. How hard is it to say hello?
  • AG
    Amygdala Green
    Dec 26, 2025
    3.0
    Ordered only a burger & nuggets but somehow ended up waiting over 15 minutes for them? I swear, 20 other customers came & left before I got my food. Not sure what happened, but it wasn't what you'd expect from 'fast food' 😂
  • EH
    Elijah Hudson
    Dec 24, 2025
    1.0
    We ordered from the front desk and waited for 1hr 30 mins hours just for them to bring out the food.
  • EB
    Eddie B
    Dec 3, 2025
    1.0
    This is hands down the worst McDonald's I've ever been to. As a doordasher I make money by delivering orders to my customers ON TIME. And this McDonald's has a habit of saying that my orders are ready for pick up when THEY ARE NOT. After a certain point I'm losing money because of how slow and terrible the customer service is. I am currently writing this review as I'm waiting for my doordash order, I've been sitting at the register for 20 minutes AFTER they placed my order ready for pick up, and have had ONE person come up and barely acknowledge my existence. Just terrible.
  • JB
    Julie Buteau
    Dec 3, 2025
    1.0
    My daughter placed a mobile order 30 minutes prior to pick up, she was alerted that her order was ready, she stood inside for 15 minutes looking at her order sitting on the counter, asked 2 separate people to please hand her the bag. She was told to wait. At this point she had to leave to not be late to work. The manager was rude when she called to find out how to get a refund. No apology, just a we are busy, maybe you should come work here and help us” absolutely terrible customer service

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location in Laconia, NH?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-thru service?

Yes, the drive-thru is open 24/7 at this location.